On 25 December, I purchased a CMF Phone 1 from Amazon.com in Turkey. On the same day I received it, I decided to return the phone and requested a return through Amazon. However, my request was refused with the explanation that my claim was “inappropriate,” without any clear or detailed reason given. After this, I contacted Amazon customer service, but I did not receive any solution or concrete explanation that justified why a same‑day return could not be accepted. I am left with a product I do not want, even though I tried to return it immediately. I kindly request that Amazon accept the return of the CMF Phone 1 and provide me with a full refund as soon as possible.
On March 8th, I mistakenly ordered an item from Amazon and immediately contacted their customer representative to cancel the order. The representative assured me that the order was canceled and the money would be returned within 3-5 business days. However, as of March 13th, the item is still marked ...
I placed an order on Amazon on 8 December with a promised delivery date of 17 December to Türkiye. Despite this clear delivery promise, my order has still not been delivered and the information shown to me about the delivery process has been wrong and misleading. I contacted Amazon customer service ...
On April 16, I purchased an Xbox gamepad from Amazon Turkey. Before buying, I contacted Amazon customer service to ask if I could return the product if it didn’t meet my expectations. They assured me that I could return the item within a month, even if the package was opened. I had previously return...
In order to return a headset I bought from Amazon Turkey, I shipped the product on the 3rd of November, Amazon arrived in Turkey on the 6th, and it seems that my return was approved in the system on the 8th. However, despite this, I see that "a problem has occurred" and the refund amount is not refl...
I want to address an ongoing issue regarding refund problems that have persisted for approximately 3 months. Amazon Turkey launched in 2018, and without hesitation, I made purchases that year, relying on the trustworthiness of the Amazon brand. However, about 3 months ago, I bought a mobile phone fr...
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