I want to address an ongoing issue regarding refund problems that have persisted for approximately 3 months. Amazon Turkey launched in 2018, and without hesitation, I made purchases that year, relying on the trustworthiness of the Amazon brand. However, about 3 months ago, I bought a mobile phone from Amazon TR, and naturally, the seller was Amazon TR itself. I had to return it due to an incorrect invoice. Despite this time frame, my refund has not been processed. Each day, I habitually call Amazon Turkey inquiring about my refund, only to receive the common response of "We will call you back," which has unfortunately become a common refrain among third-party firms. I'm truly dismayed by this experience. I've sent numerous emails, but it seems like I'm stuck in a loop. I kindly request your assistance in resolving this matter. My Order Number is 171-5792085-2017966.
I bought two mobile phones from Amazon TR on the 22nd and 23rd of July. The one I paid 7899 ₺ for on the 22nd never arrived, while the one I paid 6741 ₺ for on the 23rd was delivered. Despite initiating returns both online and over the phone, the refunds haven't been processed. They keep stalling, c...
On March 12, 2024, I purchased a phone via the Amazon Turkey mobile app with order number 405-5133856-0600316. Despite being advertised as 5G in the d...
On May 10, 2024, I purchased a smartphone from Amazon.com.tr. As a Prime member, I expected the package to be delivered to a pick-up point the next day. However, I still haven't received any reliable information about my shipment, and it's now the 17th. Amazon customer service claimed they had spok...
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