On January 10, 2024, I made a purchase for two pairs of shoes through the Amazon mobile app. These shoes were shipped from Amazon Germany. Although one shoe arrived approximately two weeks later, the other was unfortunately never shipped. After reaching out to Amazon's customer relations department, they assured me that they would take care of the problem. Today, on February 7, 2024, I unexpectedly received an email notifying me that the product had been refunded, even though I had not made any such request. The shoes are still up for grabs, but they come with a slightly higher price tag. In addition, the product is still available on Amazon Germany. If the issue is only because of the price hike, it shakes my trust in Amazon as a reliable brand.
I purchased a textile product from Amazon Turkey on December 9, 2023, for 4968.74₺ with Amazon Germany as the seller. The product was shipped 4-5 days later, with an estimated delivery date of December 26, 2023. However, just six days after my purchase (with 10 days left for delivery), the same item...
On April 5th, 2024, I made a purchase using the Amazon app. The delivery was scheduled for April 27, 2024, at 10:00 PM. I reached out to customer service, stressing the importance of the item as it was intended as a gift, and inquired about any potential alterations to the delivery date. However, I ...
I returned a product purchased from Amazon.com, but despite weeks passing, the refund has not been credited to my account. On October 24, 2024, I received an email confirming that the refund had been issued, yet there has been no sign of the money in my account. I have contacted customer service mu...
I made a purchase on the Amazon app and received the order number 171-22410030-4868353 on 05-0****14. Even though the product was marked as delivered on 18-01-2024, I realized on 17-01-2024 that my payment had been refunded. Moreover, I found out that the cost of the product I purchased had gone up ...
Dear Amazon, I am a long-time customer of Amazon, placing orders both with Amazon.com.tr and through the international Amazon platform. However, I am writing to express my extreme disappointment with a recent negative experience I have had with a refund that has been delayed for over 1.5 months. Ord...
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