On April 5th, 2024, I made a purchase using the Amazon app. The delivery was scheduled for April 27, 2024, at 10:00 PM. I reached out to customer service, stressing the importance of the item as it was intended as a gift, and inquired about any potential alterations to the delivery date. However, I received reassurance that it would be delivered punctually. Today, the delivery was not made and the date was rescheduled to May 14th. The individual I had planned to present the item to will be departing from the area. I feel deceived. I have decided to no longer make any purchases on Amazon. You're causing a lot of upset to people.
I returned a product purchased from Amazon.com, but despite weeks passing, the refund has not been credited to my account. On October 24, 2024, I received an email confirming that the refund had been issued, yet there has been no sign of the money in my account. I have contacted customer service mu...
On November 20, 2024, I ordered a TV from Amazon during a promotional sale when the product was listed as in stock. However, immediately after my purchase, the website indicated, "Make the payment now, and we will notify you by email when the product is back in stock." I contacted Amazon customer se...
I made a purchase on Amazon on October 9, 2025. As an Amazon Prime member, I got part of my order in just two days as anticipated, but I'm still waiting on four items that haven't arrived yet. In the initial weeks, the customer service team assured me that the delayed items would arrive soon, and I ...
When I paid for the product I ordered from Amazon on August 11, 2024, after the "your order has been received" message, it would always go to the "your order is being prepared" section and the product would be delivered within a maximum of 1 week, even if it was from America. This time, the message ...
taking advantage of the Epic November deals, I had ordered the product with order number 405-2236220-2361107 and Shipment Tracking ID AA8566932 from Amazon, The product, which was supposed to be delivered on December 1, 2023, has not been delivered, and the delivery has been continuously delayed wit...
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