Amazon Delivery Delay Complaint

On April 5th, 2024, I made a purchase using the Amazon app. The delivery was scheduled for April 27, 2024, at 10:00 PM. I reached out to customer service, stressing the importance of the item as it was intended as a gift, and inquired about any potential alterations to the delivery date. However, I received reassurance that it would be delivered punctually. Today, the delivery was not made and the date was rescheduled to May 14th. The individual I had planned to present the item to will be departing from the area. I feel deceived. I have decided to no longer make any purchases on Amazon. You're causing a lot of upset to people.