Amazon Lost My Products And Offered Low Refund
In September, I sent 90 products to the Amazon Logistics Warehouse for sale. After delivering the products, I’ve been waiting for about a month for them to be listed for sale. While Amazon representatives repeatedly called me until the products arrived at the warehouse, they have not provided any updates even though the items haven’t been listed for sale for a month and appear to be lost. During this time, I couldn’t reach any authorized representative by phone and submitted three support requests through the seller panel. Last week, Amazon informed me that the products were lost and that a refund request had been initiated. However, while the actual value of the lost items is $978, Amazon valued the loss at only $344. I absolutely do not accept this amount. I demand full compensation for my actual loss and the damages I incurred from being unable to sell the products, as well as a detailed explanation regarding this process. I do not have any delivery receipts or invoices for the shipment. I also request that the necessary precautions be taken to prevent such issues from happening again.
