I purchased a Philips vacuum cleaner from Amazon.com.tr on July 16. With one cat and one dog at home, I needed a reliable vacuum, but to my dismay, it broke down after just two weeks. I immediately contacted Amazon, hoping for a swift replacement, but to my surprise, they have not delivered my product even after two weeks, leaving me frustrated and concerned about its whereabouts. Despite explaining the urgency of the situation and expressing my fear that the item may be lost, Amazon's response has been disheartening. They've repeatedly turned down my requests, leaving me without the 21,000₺ vacuum cleaner I paid for. Ironically, I received a 100₺ cat litter within two days, highlighting the inconsistency in their delivery service. I am extremely disappointed with Amazon's handling of this matter, and I urge them to take immediate action to find and deliver my vacuum or provide a suitable resolution.
I purchased a Philips electric vacuum cleaner from Amazon. After about 1.5 months, the vacuum suddenly stopped working. I contacted Amazon customer service, and they offered to either accept a return or provide a replacement. When I requested a replacement, they gave me a shipping exchange number. I...
I recently made a purchase of two Kalado wireless upright vacuum cleaners from Amazon.com.tr. The order number for this purchase is 406-8183676-1723550. At first glance, everything appeared to be in order as the products were being prepared for shipment. However, unexpectedly and without any advance...
Approximately two months ago, I purchased a vacuum cleaner from Amazon. The item arrived damaged, and I returned it to Amazon for an exchange. However, Amazon rejected the request. I decided to fix the damaged part myself and use the vacuum cleaner. It has been over 40 days since I requested the pro...
On June 20, 2023, I ordered a cat litter box from their website, which cost me 498.50 TL. However, instead of receiving the product I ordered, they sent me a completely different and much cheaper model worth around 200 TL. I have attached pictures of the item I ordered and the one I received. I cont...
On March 5, 2023, I spent 260 TL on five pieces of cat litter from Amazon.com.tr. The mukas firm I put in the order knowing that I would be sending another item worth half the price, which was easy to see in the bag. I saw in the store's comments later that many customers have not gotten their money...
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