I purchased a Philips Aqua Trio 7000 Series Wet & Dry Vertical Vacuum Cleaner from Amazon on July 8th. The product was delivered within 24 hours. It was not functioning properly. It was replaced within a week. Another one has arrived. Unfortunately, it stopped working after just two weeks of use. I sent it to Amazon once more. According to the information provided, you are required to bring the product to the service center. It seems that Amazon is refusing to return this product to me from the warehouse. I've made numerous phone calls. Can you clarify if you provide next-day shipping for customer orders from the warehouse, but require a 14-day waiting period for returns from the same warehouse? Are you reprimanding us for this? I'm having trouble finding someone at Amazon Turkey who can help me with my problem. Could someone please let me know when this psychological punishment will come to an end? I would greatly appreciate it. Is my product going to be shipped?
I purchased a Philips vacuum cleaner from Amazon.com.tr on July 16. With one cat and one dog at home, I needed a reliable vacuum, but to my dismay, it broke down after just two weeks. I immediately contacted Amazon, hoping for a swift replacement, but to my surprise, they have not delivered my produ...
Hello, Four months ago, I bought the Philips EP4346/70 Fully Automatic Espresso Machine from Amazon Turkey, and it broke. The service team decided to replace it with a new one and sent me a report about the problem, instructing me to return the faulty product to Amazon. I returned the defective item...
Approximately two months ago, I purchased a vacuum cleaner from Amazon. The item arrived damaged, and I returned it to Amazon for an exchange. However, Amazon rejected the request. I decided to fix the damaged part myself and use the vacuum cleaner. It has been over 40 days since I requested the pro...
I purchased a Philips electric vacuum cleaner from Amazon. After about 1.5 months, the vacuum suddenly stopped working. I contacted Amazon customer service, and they offered to either accept a return or provide a replacement. When I requested a replacement, they gave me a shipping exchange number. I...
I bought a Philips Airfryer from Amazon.com.tr, but my account got deleted just one day after the purchase. It has been 20 days and I have yet to receive the product. Amazon has been consistently unhelpful for the past 15 days, despite numerous calls. I ended up purchasing the identical product from...
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