Approximately two months ago, I purchased a vacuum cleaner from Amazon. The item arrived damaged, and I returned it to Amazon for an exchange. However, Amazon rejected the request. I decided to fix the damaged part myself and use the vacuum cleaner. It has been over 40 days since I requested the product back, but Amazon has neither sent the product nor refunded me. Every time I contact customer support, they provide vague responses and avoid addressing the issue directly. In the end, I'm left with nothing – neither the product nor my money. As an international customer, I can confidently state that Amazon's behavior in Turkey differs from its practices in Germany and the USA. This marks my third frustrating experience in Turkey.
To Whom It May Concern, I am filing this complaint with Amazon USA because I have been unable to resolve a refund issue with Amazon Turkey (Amazon.com.tr). Despite multiple contacts with their customer service, the problem remains unresolved and Turkish consumer protection laws have been ignored. On...
I purchased a Philips vacuum cleaner from Amazon.com.tr on July 16. With one cat and one dog at home, I needed a reliable vacuum, but to my dismay, it broke down after just two weeks. I immediately contacted Amazon, hoping for a swift replacement, but to my surprise, they have not delivered my produ...
Hello, I have a complaint regarding Amazon Turkey. I enjoy using Amazon in Turkey, but I've encountered a problem. On May 24th, I placed an order, and the product was supposed to arrive on May 26th, but it didn't. I saw a message saying it would be delayed, so I waited, but it still didn't come. I k...
I ordered a Lenovo T1 robot vacuum cleaner from Amazon, expecting to receive a quality product with valid warranty support. Unfortunately, I was wrong. The product broke down within the warranty period, and when I contacted the technical service, I was shocked to learn that the importer’s warranty c...
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