This is my second time shopping on Aliexpress, and once again, I’ve encountered a problem. The first time, I had a minor issue with a cheaper product, but this time I purchased a more expensive projector, and the image is defective due to a lens issue. I requested a return, and although the seller acknowledged the problem, Aliexpress refused to believe it! It’s absurd that Aliexpress, controlling the shipping, won’t process the return. This experience has completely soured me on Aliexpress—I will never order from them again. Aliexpress, you need to address this issue, accept the return, and issue a refund immediately!
I am extremely disappointed with my shopping experience on AliExpress. I have faced serious problems not once, but twice. In the first case, my order never arrived. I requested a refund, but instead of refunding the full amount, AliExpress only returned about one-third of what I paid. This is comple...
I will never shop on Aliexpress again. I received a defective product, but I cannot return it because I placed the order as a guest. Despite providing proof of payment via PayPal and submitting all required documents, Aliexpress refuses to process my refund. This experience has been incredibly frus...
I placed an order on AliExpress, but unfortunately, the product arrived defective. I immediately filed a return request, which was accepted. However, since then, nothing has moved forward. I wasn’t provided with a return shipping code, nor was I told which courier I should use to send the item back....
I ordered a product from Aliexpress, but it never arrived. Despite this, the system shows the item as delivered, which is completely false. I can’t track the package, and I have no idea which shipping company is handling it or where it might be. Reaching customer service has been nearly impossible, ...
I purchased a product from AliExpress that turned out to be defective and did not have the promised features. Despite paying 410 ₺ in customs fees to receive it, the seller and AliExpress failed to provide a proper return process, which should have been free. The seller intentionally delayed the ret...
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