Aliexpress Home Cameras Held in Customs Despite Correct Info - Requesting Resolution

71

I recently ordered two indoor cameras from Aliexpress, but it now appears they’re being returned due to a customs issue. I’m confused and frustrated, as all my details—address, identification number, and contact information—are completely accurate and up to date. I’ve shopped with Aliexpress before and never encountered this kind of problem. I followed every step carefully, yet my package was held up in customs without any clear reason or communication on how to resolve it.

As a returning customer, I expect my orders to be delivered without these issues, especially when all my information is correct. Aliexpress, please address this problem urgently and assist in either clearing the customs hold or ensuring my cameras are delivered.

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