I recently ordered two indoor cameras from Aliexpress, but it now appears they’re being returned due to a customs issue. I’m confused and frustrated, as all my details—address, identification number, and contact information—are completely accurate and up to date. I’ve shopped with Aliexpress before and never encountered this kind of problem. I followed every step carefully, yet my package was held up in customs without any clear reason or communication on how to resolve it.
As a returning customer, I expect my orders to be delivered without these issues, especially when all my information is correct. Aliexpress, please address this problem urgently and assist in either clearing the customs hold or ensuring my cameras are delivered.
My AliExpress order has a significant issue that I require assistance with. Despite the fact that the package was held up in customs and was never delivered, the seller refuses to issue a refund. When the package was delivered, the seller had already been paid, and there is currently no one to conta...
I've had a terrible experience with my AliExpress shipments—three packages in a row have been held up in customs! Order number 2710119995736 went through smoothly without any customs problems, but they are insisting otherwise. I bought various items, and I absolutely won't tolerate this unfair treat...
On January 25, 2023, I purchased an item from Aliexpress, only to discover it was held in customs due to a 5-item import limit. Here's the problem: The product hasn't been returned to the seller. It hasn't been released to me the following month. I can't even track the package anymore. This situat...
I placed an order on AliExpress, but unfortunately, the product arrived defective. I immediately filed a return request, which was accepted. However, since then, nothing has moved forward. I wasn’t provided with a return shipping code, nor was I told which courier I should use to send the item back....
On July 27th, I placed an order on AliExpress (Order No: 3024290172381052), and to my surprise, there was no customs inspection as promised. Concerned, I immediately contacted both the seller and AliExpress, explaining that I needed to return the product because of this problem. However, AliExpress ...
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