I've had a terrible experience with my AliExpress shipments—three packages in a row have been held up in customs! Order number 2710119995736 went through smoothly without any customs problems, but they are insisting otherwise. I bought various items, and I absolutely won't tolerate this unfair treatment! I find it completely unacceptable that they provide me with the option to dispute, but sarcastically leave out the possibility of a refund. Regarding order number 2710119980428, the delivery date was originally stated as February, but they unexpectedly changed it to January and confiscated the package! It's a never-ending cycle of making excuses, leaving customers in a difficult situation. Lack of response, lack of resolution, lack of refunds, lack of products, and complete absence of customer service!
I've been an AliExpress customer for years, and I've noticed a significant decline in their service. In the past, I received products without any issues, but now it's a different story. They no longer accept returns, and when I've tried, they always find excuses to avoid it. Recently, I placed an or...
I placed three orders on AliExpress with the numbers 2710172082091, 2710172089410, and 2710172199942. I created these orders on November 19, 2025, and around December 4, 2025, I encountered a delivery issue. A total of approximately $40 was charged to my card for these products. When the courier co...
My AliExpress order has a significant issue that I require assistance with. Despite the fact that the package was held up in customs and was never delivered, the seller refuses to issue a refund. When the package was delivered, the seller had already been paid, and there is currently no one to conta...
I bought a product from Aliexpress, but it was stuck at the customs, they could not give me the customs number, and although they took the customs expenses while sending, the product still did not come, the seller says it is not our problem, but he is not interested in Aliexpress, I request my probl...
The products I bought from aliexpress were stuck in customs and I had to pay a high amount to get them from customs. I asked for a refund and opened a dispute. 2 months have passed and they still haven't refunded my money and customer representatives cannot be reached. It says that aliexpress will b...
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