On January 25, 2023, I purchased an item from Aliexpress, only to discover it was held in customs due to a 5-item import limit. Here's the problem:
The product hasn't been returned to the seller.
It hasn't been released to me the following month.
I can't even track the package anymore.
This situation makes no sense! If the order exceeds the import limit, it should either be sent back for a refund or released after the extra units are removed. Instead, I'm left hanging with no product and no clear explanation.
On January 8th, 2024, I placed an order for 7 products on AliExpress. AliExpress warned me that I could only order 5 products at a time, yet I was still able to place the order and pay for all 7 goods, including taxes and delivery. When the box arrived, customs took two of the products because I ha...
I paid the necessary taxes for the items I bought on AliExpress, but unfortunately, customs confiscated them because I exceeded the monthly limit of 5 items. The reason for this situation is that I made individual purchases from various sellers on AliExpress, which led to each item being processed a...
Hello, my cargo got stuck at customs due to the 5-item limitation. However, I only ordered 5 products in February, but the cargo that reached customs contained 6 items. There seems to be a problem here. I request the return of the extra product and ask AliExpress to resolve this dispute. I need guid...
My order supposed to arrive on 25th june became so late that items supposed to arrive at the end of august came earlier than this item which I paid 1750 Tl. Since this order became so late and will create conflict due to the 5 items in a month i warned the seller so many time and demanded return and...
I placed an order on AliExpress (order number: 3039875453184964) on August 16, 2024, and the tracking number is 2710149709402. My package reached customs on August 26, 2024, and since then, it has been held there without any updates or resolution. I opened a dispute with AliExpress the same day, but...
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