Deceptive Images and Unsanitary Conditions at Airbnb Rental


I booked a property on Airbnb that turned out to be completely different from the pictures—dirty and unfit for stay. I didn’t even check in, yet Airbnb refuses to issue a refund, claiming it’s up to the host to approve it. Unsurprisingly, the host is unwilling to provide the refund.
This is incredibly frustrating and feels like a complete scam. As a customer, I trusted Airbnb to ensure the accuracy of listings, but this experience has proven otherwise. I am now left without my money and no resolution in sight.
I demand Airbnb step in to provide a full refund and ensure hosts are held accountable for misleading listings. This experience has left me disappointed, and I no longer recommend using Airbnb.


I made a reservation through Airbnb while on the road and arrived at the property within two hours of booking. The listing’s photos and the details provided by the host were completely misleading. When we arrived, the actual condition and location of the property were nothing like what was shown onl...

I rented an apartment through Airbnb, and when I arrived, it was noticeably different from the photos shown in the listing. There were several issues with the condition of the place, but since I was only staying for 3 nights and only needed a place to sleep, I decided to tolerate it and not cause tr...
I booked a reservation through Airbnb, but when I arrived at the provided address, I found out the previous owners had already vacated the property. No one was there, and all attempts to contact the host have gone unanswered. When I reached out to Airbnb support to explain the situation and request ...

I booked a 4-night stay through Airbnb, but when we arrived, the property looked nothing like the photos. The furniture was outdated, and while the listing appeared to show a single-story home, it turned out to be a 3-story building. We only stayed one night and informed the host that we wanted to l...
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