How can I dispute an unauthorized or double charge from Airbnb?

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Xolvie
Xolvie Resolution Specialist October 10, 2025 2:35 pm

If you see an unapproved or double charge from Airbnb, the first thing you should do is go to the Resolution Center in your Airbnb account and request a refund or payment dispute within 60 days of checkout.

If Airbnb can't fix it, you should call your bank or credit card company and ask for a chargeback.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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