If you see an unapproved or double charge from Airbnb, the first thing you should do is go to the Resolution Center in your Airbnb account and request a refund or payment dispute within 60 days of checkout.
If Airbnb can't fix it, you should call your bank or credit card company and ask for a chargeback.
If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
Related Complaints
Airbnb Charged More Than Expected on Credit Card Booking
I rented a property on Chios Island through Airbnb for the dates August 6–9. Although I approved a total charge of $1,559 during the reservation process, I noticed that $1,663 was charged to my QNB Finansbank credit card on March 8. There is a significant difference between the amount I approved and...
Airbnb Unauthorized Charges Appear on Credit Card After Old Reservation

In February 2025, I made a one-time, one-night reservation through Airbnb using my boyfriend’s account, and the payment for that stay was already charged to my card at that time. However, exactly one year later, today, I noticed unexpected charges on my card, even though I did not make any new trans...
Airbnb Fraudulent Charge — Company Refused Refund Request

On January 16, 2026, an unauthorized transaction of $161 was charged to my credit card with the description “AIRBNB*HMFJN9YEC4 lond.” I did not approve this payment in any way, and no reservation was made in my name related to this charge. On the same day I noticed the transaction, January 16, 2026...
Airbnb Charged My Credit Card Without Any Reservation

On January 1, 2026, at 12:16 PM, even though I did not make any transaction on Airbnb, a charge of $259 USD was made to my Yapı Kredi credit card. There is no reservation code, receipt, or explanation related to this charge in my Airbnb account or in my email inbox, and I was completely unaware of t...
Airbnb Payment Error Caused Multiple Unauthorized $1 Charges

On December 13 at around 6:07 PM, I tried to make an accommodation reservation in Istanbul through Airbnb for the dates December 14–16. Even though I attempted the transaction three times, the system did not create any reservation, yet $1 was charged to my card each time, for a total of $3. The mes...
Airbnb Approved Payment Claim Despite No Evidence of Damage
I rented a home through the Airbnb app in Kyrenia, Cyprus, for the dates November 12–13, 2025, with the listing code hmqnqwkdwc. Although my stay was completely trouble-free, after I checked out, the host accused me of stealing items from the property and demanded a charge of 2,800 Turkish lira (~$6...
Airbnb Charged My Card Without Consent During Failed Booking

I attempted to rent a home in Tbilisi through the Airbnb app, but I encountered a serious issue at the payment stage. On December 5 and December 7, 2025, I tried multiple times to complete a reservation. Each time, the app repeatedly asked me to re-enter my card details, the transaction was never co...
$607 Airbnb Charge Appeared on My Card Without Permission

On November 5, 2025, my credit card information was stolen, and an unauthorized transaction in the amount of $607 was made under the name “Airbnb * HMMZ28CJ3W.” Even though I filed a transaction dispute with my bank within 10 minutes, this amount was still posted to my account as a charge.
Airbnb Charged My Card but Booking Didn’t Go Through — What to Do

On November 15–16, I attempted to make a booking in Istanbul through Airbnb. However, even though the reservation was never completed, four separate charges of $1 each were withdrawn from my bank card. I do not have the listing ID or property name, as the reservation process never went through. I ...
Airbnb Overcharged Me for My Stay — How to Get a Refund

In my last two Airbnb reservations in Istanbul, I was overcharged. For the booking I made on October 8, 2025, I was charged $4 more than the stated amount, and for the booking on November 5, 2025, I was charged an additional $6. The invoice totals provided by Airbnb do not match the amounts withdraw...
Airbnb Double Payment Problem – Charged Twice for Same Booking
Between September 12 and November 1, I stayed in Hanoi, Vietnam, in an Airbnb accommodation. During my stay, I extended the booking and made an additional payment of ₺7,663.78. However, the same amount was charged twice, which I clearly saw on my mobile banking app. When I contacted Halkbank custome...