I made a reservation on Airbnb and contacted the host via the provided contact number to ask a question. During our conversation, I was asked to send my ID through Airbnb’s messaging system and provide a code sent to me. Shortly after, my reservation was unexpectedly canceled.
When I called the host again to inquire about the cancellation, I was informed that Airbnb had canceled the booking. Concerned about whether I would receive a refund, I expressed my frustration, only to be met with an incredibly unprofessional response. Instead of addressing my concerns, the host insulted me and used offensive language.
This behavior is unacceptable, and I am shocked that such interactions occur on a platform like Airbnb, which claims to prioritize trust and safety. I demand immediate clarification on the cancellation and a full refund for my booking. Airbnb must take action to ensure hosts act professionally and maintain the platform’s standards. If this issue isn’t resolved, I will escalate the matter further.
I’m writing to express my deep frustration and disappointment regarding two recent Airbnb bookings—reservation codes hmwkwht4fq and hm3scxmwhn. Not only did these cancellations completely disrupt my vacation plans, but they also left me with unexpected financial strain due to decisions made without ...
Yesterday we checked into an Airbnb property we had booked, but the condition of the home was far below our expectations. The bed was visibly dirty, and the entire house reeked of an overwhelming chlorine smell. It was simply uninhabitable. We contacted the host to report the issue, hoping for a sol...
I booked an apartment through Airbnb, but before the reservation was even confirmed, the host blocked my number. I neither stayed at the property nor received my refund. This service has been absolutely frustrating and unacceptable. When I tried to resolve the issue, I was told by Airbnb, "The mone...
On October 19, 2024, I made a reservation through Airbnb. Last night, the host messaged me with the property details and location. However, this morning, I noticed the reservation had been canceled. When I contacted the host, they claimed the cancellation came from my side, but I did not cancel the ...
We rented a house through their website and had already paid a portion of the booking. However, due to urgent personal health reasons, we had to cancel the reservation. We explained our situation to the host, who seemed to understand and assured us that our money would be refunded upon cancellation....
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