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Flynas

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Flynas

Complaints

12 complaints
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Flynas Canceled My Flight but Never Refunded My €300 Ticket

Heytahun
Heytahun
April 24 8:02 PM

My spouse and I purchased airline tickets for a June 1, 2025 flight from Istanbul to Madinah operated by Flynas through ...

I Cannot Reach Flynas After My Flight Was Canceled

Salih
Salih
April 22 12:21 AM

I am writing to report a serious issue regarding a Flynas flight that was canceled and remains unresolved despite my rep...

Flynas Canceled My Riyadh–Istanbul Flight and Delayed Me by Over 6 Hours

Ahmet
Ahmet
April 15 9:51 PM

I am writing to report a serious travel disruption involving my Flynas ticket purchased through Enuygun.com for the Madi...

Flynas Staff Tried to Prevent Me From Filing a Baggage Damage Report

Neşe
Neşe
April 14 8:53 PM

On January 13, 2026, I traveled from Madinah to Istanbul Sabiha Gökçen Airport on Flynas flight XY795. When I collected ...

Flynas Lost My Luggage and Has Not Returned It After Three Days

Bahtiyar
Bahtiyar
April 5 2:25 PM

On April 3, 2026, I traveled on a Flynas itinerary from Jeddah to Hatay via Riyadh. Upon arrival, I discovered that my c...

Flynas Canceled My Flight and Refused Hotel Accommodation After Promising It

Burhan
Burhan
April 2 1:02 PM

On March 29, 2026, our Flynas flight XY557 from Jeddah to Istanbul Sabiha Gökçen Airport was first delayed by approximat...

Flynas Damaged Three of My Four Suitcases and Has Not Resolved My Claim

İsmail
İsmail
March 24 10:50 AM

On February 9, 2026, my family and I traveled on a Flynas flight returning from Makkah to Istanbul. After arriving and c...

Flynas Customer Service Stopped Responding Before Answering My Question

Ceren
Ceren
March 17 6:06 PM

I am writing to express my disappointment with the accessibility and responsiveness of Flynas customer service. Today, ...

Flynas Has Not Responded to My Damaged Baggage Case

Mehmet
Mehmet
February 18 2:41 AM

On December 12, 2025, I traveled on Flynas flight XY555 from Jeddah to Istanbul. After arriving at Istanbul Sabiha Gökçe...

Flynas Has Not Responded to My Damaged Baggage Case

Flynas Damaged My Suitcase and Has Not Responded to My Claim

Erol
Erol
February 16 9:48 PM

On January 12, 2026, I traveled on a Flynas flight from Istanbul Sabiha Gökçen Airport to Jeddah under reservation numbe...

Flynas Damaged My Suitcase and Has Not Responded to My Claim
Flynas Damaged My Suitcase and Has Not Responded to My Claim
Flynas Damaged My Suitcase and Has Not Responded to My Claim
Flynas Damaged My Suitcase and Has Not Responded to My Claim

Flynas Cabin Crew Ignored Passenger Complaints During My Flight

Büşra
Büşra
January 26 11:02 AM

I would like to report the disappointing experience I had on my Flynas flight on January 25, 2025, departing at 9:35 PM....

Kiwi.com Canceled My Flynas Flight but Never Refunded My Money

Erdal
Erdal
January 7 6:56 PM

On January 3, 2026, I purchased airline tickets through Kiwi.com under reservation number 718971880 for two adult passen...

Brand Overview: flynas

flynas is a leading low-cost airline based in Saudi Arabia. Founded in 2007 as Nas Air before rebranding in 2013, the airline is a subsidiary of National Air Services (NAS Holding). It operates an extensive network of domestic and international flights.

Contact Info

Industry and Operations

flynas operates within the aviation and travel industry as a budget carrier. It connects passengers to numerous destinations across the Middle East, Asia, Europe, and Africa. Aside from standard passenger flights, the airline provides specialized travel services.

  • Domestic and international low-cost passenger flights
  • Dedicated Hajj and Umrah flight services
  • Group and corporate travel reservations
  • Ancillary services including excess baggage, onboard meals, and seat selection

User Sentiment

Based on consumer reviews and complaint platforms, the overall user sentiment toward flynas is predominantly negative. Passengers frequently express frustration over poor customer support and unfavorable interactions with employees.

  • Extreme difficulty reaching customer service representatives, with passengers often stuck in automated phone loops
  • Uncooperative, dismissive, or unprofessional behavior from airport personnel and cabin crew
  • Issues regarding flight cancellations and delays accompanied by a lack of communication
  • Strict policies resulting in refused refunds or difficulties when attempting to change ticket bookings

Share Your Experience

If you have experienced issues with flynas, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.