On Saturday, September 12, I traveled on Greyhound route 3392287128 from El Paso, Texas to Denver, Colorado. My suitcase... was loaded into the luggage compartment when I boarded. It is a gray suitcase with a black zipper, a black handle and black wheels. Because it was a night route, I slept most of t
I purchased a Greyhound ticket under the name Luis Garci**, with reservation number 338 936 2307, for travel starting on... August 30, 2026. My trip was scheduled from Houston, TX, with connections through San Antonio and Dallas. Due to not having any transportation to the station, I unfortunately miss
I've took two Greyhound buses over the past couple of months, traveling to and from DC, and let me tell you, they were l...ike night and day. The first one was decked out with Wi-Fi and comfy seats—it almost felt luxurious. But the second? Total disaster. It took forever to get where I needed to go, an
bus just...didn't show up? It happened in Alabama, we weren't the only ones either, a whole bunch of us were left hangin...g for over an hour past the scheduled time. it just skipped our stop altogether! Apparently, this wasn't even the first time it had happened. We tried to get our money back, but of
Our last trip with Greyhound was supposed to be a chill bus ride down south, some quality family time, first of the bus ...itself...yikes. Let's just say it looked like it hadn't seen a vacuum cleaner in, well, forever. Crumbs were everywhere, you couldn't even see the floor under the seats of all the
Hey greyhound, how are we supposed to find our way to your busses if you hide your staions??? that Greyhound station 421...1 Broadway? Total maze! There were zero signs, and everyone was wandering around lost, including me! Ended up missing my bus because of it, and let me tell you, Greyhound wasn't ex
Greyhound is a long-distance bus transportation company serving passengers across the United States, Canada, and Mexico. Its history dates back to 1914, and the brand is currently part of Flix SE. Since 2022, Flix North America has overseen Greyhound and FlixBus operations in the region.
Customer support phone: 1-800-231-2222
Spanish-language support: 1-800-531-5332
Outside the United States: 214-849-8100
TTY/TDD: 1-800-345-3109
Customer support: Greyhound also offers online chat and a contact form for customer inquiries and complaints.
Customer support email: No general customer support email address is publicly listed. Specific departments may provide separate email addresses.
Greyhound operates in the intercity transportation and travel industry. The company provides affordable long-distance bus travel between major cities, smaller communities, and rural areas. Customers can book tickets online or through the Greyhound app and manage, change, or cancel eligible reservations through the Manage My Booking system.
User sentiment is mixed, with recurring complaints focusing on delays, cancellations, missed departures, refunds, customer service, baggage, and problems with ticket changes. Recent complaint records also show disputes involving duplicate payments and passengers being unable to board despite arriving at the station before departure.
If you’ve experienced issues with Greyhound, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
