Adobe increased my subscription fee from ₺106 to an unreasonable ₺689 without my knowledge or explicit consent and charged my credit card without authorization. This action clearly violates Consumer Rights and ethical business standards. The sudden price increase, executed without any prior notice or warning, is an unfair commercial practice under the Law No. 6502 on the Protection of Consumers. It is unacceptable for a global company like Adobe to disregard its customers in this manner. I demand the immediate cancellation of my subscription and a full refund of the overcharged amount. If this issue is not resolved, I will pursue legal action through the Consumer Arbitration Committee and other relevant authorities. I expect a prompt resolution to this matter.
I had an Adobe subscription plan that I used until February, paying around ₺60 per month. Suddenly, the plan price increased to nearly ₺300, so I canceled my subscription. However, today I received a “payment failed” notification and realized that a new subscription had been started automatically — ...
The company I previously worked for saved my card numbers and purchased Adobe products without my knowledge. I discovered this through a notification message from my bank. It is unacceptable for my personal financial information to be used without my consent, and this is a clear violation of my priv...
On March 4, 2025, Adobe charged 10,051 ₺ to my credit card without my knowledge or consent. I did not renew the product this year, and I do not have an active contract. I submitted a cancellation request on the same day to both my bank and Adobe. Despite this, I have not received any notification, m...
I initially signed up for an Adobe Creative Cloud student plan at ₺127.20. However, without any prior email or message notification, the cost unexpectedly increased to ₺837.60. This sudden hike was shocking, especially as I had chosen the "annual plan, monthly payment" option when subscribing, with ...
I started an Adobe trial and entered my card details as required. However, I never received any notification that the trial had ended, and nearly ₺500 was charged to my account without my consent. As a student, this unexpected expense is a significant burden. To make matters worse, I attempted to c...
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