I have a serious problem with my 1win account regarding identity verification. On 6/1/2026, my document was rejected because, by mistake, I uploaded the wrong details. This has caused my verification to fail, and I am now unable to properly use my account. There is a balance of 4000 in my 1win account, and I am very worried that I cannot access or withdraw this money because of this mistake. About 15 minutes ago, I contacted 1win customer support, and I am still waiting for their reply, but I would like this issue to be treated urgently because it is my hard‑earned money. I kindly request that you allow me to re-upload the correct documents, complete the identity verification properly, and give me full access to my account and my 4000 balance. I am ready to provide any correct and valid documents you need, and I ask you to please resolve this issue as soon as possible.
I have an account with 1win registered in India, and I use the platform in English. Today I tried to complete my account verification by uploading my Aadhaar card, but my document was rejected, and the verification has been pending for about four hours. When I contacted 1win customer support to ask ...
I trusted 1win as a reliable platform and initially had no issues withdrawing large sums. However, on October 19, I made a significant deposit, played, and won, but my withdrawal request hasn’t been approved. After 48 hours, I reached out to live support and was given an email to contact for documen...
I can’t verify my account because my identity verification was declined, and they are not resolving my problem. I emailed the 1win app support and technical team, but they still haven’t fixed my identity verification issue. Please resolve this problem as soon as possible, because without verificatio...
My 1win account has been blocked for the past four days, and I have not received any response from the security team. My ID is 52628***. Please look into this matter urgently, as my account holds around 40,000 in funds. I need my account to be restored. There is also an ongoing ticket regarding my 4...
On August 6, 2025, I submitted a withdrawal request for 20,000₺ from my 1win account using the bank transfer method. Even though more than 24 hours have passed, the funds have still not been credited to my bank account. I contacted live support, and they assured me the issue would be resolved prompt...
