1win keeps requesting additional data or rejecting verification without explanation, even though I have sent all the required documents. How can I solve this problem?

I am experiencing a serious problem with KYC verification on my 1win main account. When I try to complete the identity verification, it keeps failing and does not get approved, even though I am using my Aadhaar card as my ID document. On the screen, it says that multiple accounts are not allowed, bu...

I am experiencing an ongoing problem with identity verification on 1win via Aadhaar on my mobile phone. When I attempt to verify my account, the system displays an error message stating that it appears I have another account and that multiple accounts are not allowed. Because of this, I am unable to...

I have been using my 1win account for a long time. My account is already KYC verified, and I have successfully made multiple deposits and withdrawals in the past, with total deposits of 47,250. Despite this, on 9 January, my account was suddenly blocked after you sent me a new KYC verification link,...

I had an active and verified account on the 1win betting site registered with the email address alfag2**@gmail.com. My account was already KYC verified when I was using the platform. I redeemed 1win tokens, played games, won around 3,400 INR, and also lost a similar amount, and my final remaining ba...

I am writing about a verification problem I am facing with my 1win account, which is preventing me from withdrawing my funds. I am using 1win from India and I currently have ₹7000 in my account that I cannot withdraw. Today, while trying to complete the verification process, the system showed a “ver...

I have a serious problem with my 1win account regarding identity verification. On 6/1/2026, my document was rejected because, by mistake, I uploaded the wrong details. This has caused my verification to fail, and I am now unable to properly use my account. There is a balance of 4000 in my 1win accou...

I have an account with 1win registered in India, and I use the platform in English. Today I tried to complete my account verification by uploading my Aadhaar card, but my document was rejected, and the verification has been pending for about four hours. When I contacted 1win customer support to ask ...

I am facing a problem with Aadhaar verification on 1win. On 2 January, when I tried to complete my KYC, the system showed a data mismatch for my date of birth, even though my Aadhaar details are correct. Because of this mismatch, my Aadhaar verification has been stuck for about 24 hours, and my KYC ...

I am writing regarding a problem with the verification of my 1win account registered with the email address hajuayus***@gmail.com. About one week ago, my account verification failed because I mistakenly submitted incorrect documents. I have since prepared the correct documents and I would like my ac...

I have been using 1win for a long time and have successfully withdrawn funds many times in the past. However, since 23/12/2025 I have been unable to withdraw my money, and my withdrawals are either stuck in processing or automatically cancelled by the system. After 23/12/2025, I submitted several wi...

I am writing regarding a serious problem with my 1win account registered with the email address **bab***t0**@gmail.com**, related to account verification and a sudden block on my account. Yesterday I completed the Aadhaar OTP verification and provided all the requested details. The option to upload ...

I am having a problem with identity verification on 1win via Aadhaar on my mobile phone. When I try to verify my account, the system shows an error message stating that it looks like I have another account and that multiple accounts are not allowed. Because of this, I am unable to complete my Aadhaa...

I am writing regarding the 1win account with ID 320387235. Today, my brother attempted to complete the verification process in order to withdraw funds, but by mistake, he uploaded my personal documents instead of his own. After this error, the verification was canceled, and an error message appeare...

My 1win account with ID 22193970 was blocked around 4 years ago when I had a balance of approximately ₹60,000 in it and was trying to withdraw my funds via UPI in India. After the block, I was informed by 1win that my account was closed due to a supposed terms violation. In my case, I used my brothe...

I have been facing a verification problem with 1win for about two months, which is preventing me from withdrawing my money. I submitted my Aadhaar card for verification, but it was rejected, and my account has not been properly verified since then, even though this document belongs to me. My 1win ac...

On November 30, 2025, at 23:02, I submitted a $50 withdrawal request from my 1win account (ID: 9506978). However, this request—along with the other two withdrawal requests I submitted over the past two days—has been repeatedly canceled by the system, and the money is still showing in my 1win balance...

I am a regular client of 1win and my account with ID 331364*** was blocked on 1 December 2025, after I completed the verification process with my ID. Some years ago I had already verified my account, and this time, after verification, my account was suddenly suspended on the grounds of having multip...

I deposited money into my 1win account from my VakıfBank account using the “Express Havale” payment option on their website, transferring funds via FAST to the IBAN and account name they provided. On November 23, 2025 at 15:37, I deposited $24, and on November 25, 2025 at 15:34, I deposited another ...

My 1win account with ID 316645*** was blocked. I am not a fraud; I used my primary phone number, which is the same one linked to my 1win account, as well as my Aadhaar card and my bank account. I do not know why my account was blocked. I need my 1win account to be unblocked because I have funds in i...

My withdrawals of 5,000 and 2,500 are still not processed by 1win. I am a VIP customer, and after they asked me to complete KYC, I successfully did so, but I haven’t received any response since. This is unfair behavior from 1win. I’ve made withdrawals before without any issues, so I don’t understand...

1win, my ID gets registered successfully, but when the login option appears, I am unable to log in. Please help me and do something about it. I have tried many times, but it’s still not working. Please, I really need your help.

I tried to make a withdrawal from 1win app after my game, but I couldn’t log in to my email account through the app. When I checked, I found that my email account could not be verified, and then I received a notification saying it had already been verified by someone else. Please provide me with a p...