1win keeps requesting additional data or rejecting verification without explanation, even though I have sent all the required documents. How can I solve this problem?

On November 30, 2025, at 23:02, I submitted a $50 withdrawal request from my 1win account (ID: 9506978). However, this request—along with the other two withdrawal requests I submitted over the past two days—has been repeatedly canceled by the system, and the money is still showing in my 1win balance...

I am a regular client of 1win and my account with ID 331364*** was blocked on 1 December 2025, after I completed the verification process with my ID. Some years ago I had already verified my account, and this time, after verification, my account was suddenly suspended on the grounds of having multip...

I deposited money into my 1win account from my VakıfBank account using the “Express Havale” payment option on their website, transferring funds via FAST to the IBAN and account name they provided. On November 23, 2025 at 15:37, I deposited $24, and on November 25, 2025 at 15:34, I deposited another ...

My 1win account with ID 316645*** was blocked. I am not a fraud; I used my primary phone number, which is the same one linked to my 1win account, as well as my Aadhaar card and my bank account. I do not know why my account was blocked. I need my 1win account to be unblocked because I have funds in i...

My withdrawals of 5,000 and 2,500 are still not processed by 1win. I am a VIP customer, and after they asked me to complete KYC, I successfully did so, but I haven’t received any response since. This is unfair behavior from 1win. I’ve made withdrawals before without any issues, so I don’t understand...

1win, my ID gets registered successfully, but when the login option appears, I am unable to log in. Please help me and do something about it. I have tried many times, but it’s still not working. Please, I really need your help.

I tried to make a withdrawal from 1win app after my game, but I couldn’t log in to my email account through the app. When I checked, I found that my email account could not be verified, and then I received a notification saying it had already been verified by someone else. Please provide me with a p...

On July 31, 2025, I deposited ₺10,000 into my 1win account (ID: 87681678) via bank transfer. Even though 15 days have passed, the money has still not been credited to my account. At first, I was asked to provide a video proof of the transfer, which I submitted. Then, I was required to send a bank r...

I can’t verify my account because my identity verification was declined, and they are not resolving my problem. I emailed the 1win app support and technical team, but they still haven’t fixed my identity verification issue. Please resolve this problem as soon as possible, because without verificatio...

They are refusing to send me my money! My withdrawal request is completely stalled, not moving at all. They told me I needed to complete identity verification, which I immediately did, following all their instructions. Yet, even after that, my withdrawal is still stuck. I even tried withdrawing via ...

I’m seriously frustrated with 1win due to the constant delays and issues I face every time I try to withdraw my money. I submitted a withdrawal request, but it’s still listed as “under review”, and the funds have not reached my account. This has been going on for far too long, and I’m tired of the s...

I deposited money into my 1win account and currently have a balance of ₺2,000. I want to withdraw this amount, but I’m completely blocked from doing so due to an unresolved email update issue. I no longer have access to my old email address, which means I can’t receive the verification code required...

I have been trying to verify my email so I can withdraw my money from 1win, but I have not received any emails. How is this possible? I am sorry, but I am having trouble comprehending. I have attempted using different email addresses, but unfortunately, I am still experiencing the same issue - no em...

It’s been 9 days since I requested a withdrawal from 1win, and I’m still waiting for my money. When the funds didn’t arrive, I contacted customer service and was told there was a system issue and I should wait 48 hours. I waited, but nothing happened. After following up again, I was asked to provid...

1win is refusing to pay out my ₺500 withdrawal, and all I’ve received in return are excuses and stalling tactics. Every time I contact support, I’m told things like, “It will be deposited at this hour,” or “Please wait a few more minutes,” or I’m asked for a PDF bank statement—even when I’ve already...

I am having a Gmail ID verification problem on 1win and cannot withdraw my money. Please help me. How can I complete the verification? I am unable to withdraw my funds because the verification is still incomplete. If any documents are required, please let me know—I have all the necessary documents r...

I deposited ₺1000 on February 19, and it still hasn’t been credited to my account. I’ve tried reaching out to live support, but I can’t get through, and when I do, they mock me instead of offering real help. On top of that, they keep demanding random, unnecessary documents—I’ve already submitted co...

Dear Sir/Madam, My account has not been verified due to an email account problem. I contacted your 1win agent for help, and he initially assisted me in verifying my Gmail account. However, he asked me for my Gmail account and password to complete the verification process. Trusting him, I provided t...

I requested a withdrawal on February 16, 2025, and today is February 24, 2025, yet my request is still not approved. This was my first withdrawal, so I immediately contacted customer support to ask if they required any verification documents. They assured me there was no issue and that I just needed...

I am unable to verify my Gmail address, and it has been extremely difficult to resolve this issue. I need help because I cannot withdraw my money from 1win without verifying my email. I have tried multiple times, but it still doesn’t work. Please assist me with this, and I would greatly appreciate a...