I am having difficulties with the verification process of my 1win account. How can I get help?

I am a user of 1win Aviator and I have been trying to change the email address or mobile number linked to my account since 16/11/2025. I contacted 1win support via email for this request, but the issue is still not resolved. In their reply, support only told me that they are talking to the technical...

I am a regular client of 1win and my account with ID 331364*** was blocked on 1 December 2025, after I completed the verification process with my ID. Some years ago I had already verified my account, and this time, after verification, my account was suddenly suspended on the grounds of having multip...

My 1win account with ID 316645*** was blocked. I am not a fraud; I used my primary phone number, which is the same one linked to my 1win account, as well as my Aadhaar card and my bank account. I do not know why my account was blocked. I need my 1win account to be unblocked because I have funds in i...

On 12/11/2025, I started having serious security concerns about my 1win betting and casino account. I no longer believe my personal data is safe, and I’m worried that my information may be shared with third parties. Because of this, I requested that my account be permanently closed. When I contacte...

I received an email stating that my 1win account has been blocked in accordance with clause p.1p.10.3 of the site usage rules. However, I have not used any other 1win account from this IP address, nor have I placed any illegal bets. All my deposits and withdrawals are done through this account. I wo...

1win, my ID gets registered successfully, but when the login option appears, I am unable to log in. Please help me and do something about it. I have tried many times, but it’s still not working. Please, I really need your help.

I tried to make a withdrawal from 1win app after my game, but I couldn’t log in to my email account through the app. When I checked, I found that my email account could not be verified, and then I received a notification saying it had already been verified by someone else. Please provide me with a p...

I can’t verify my account because my identity verification was declined, and they are not resolving my problem. I emailed the 1win app support and technical team, but they still haven’t fixed my identity verification issue. Please resolve this problem as soon as possible, because without verificatio...

I deposited money into my 1win account and currently have a balance of ₺2,000. I want to withdraw this amount, but I’m completely blocked from doing so due to an unresolved email update issue. I no longer have access to my old email address, which means I can’t receive the verification code required...

I genuinely don’t understand what’s going on with 1win. I deposited ₺500 into my account, and for almost two months now, the status of that deposit has been stuck on “under review.” What kind of review takes this long? I haven’t made any withdrawal requests—I just made a simple deposit. There’s bee...

I have been trying to verify my email so I can withdraw my money from 1win, but I have not received any emails. How is this possible? I am sorry, but I am having trouble comprehending. I have attempted using different email addresses, but unfortunately, I am still experiencing the same issue - no em...

I made a deposit to my 1win account and was told it would be reviewed and completed within 24 hours. But now it's been 48 hours, and the deposit still hasn’t been processed. When I followed up, I was told the review could now take anywhere from 1 to 7 days. This is completely unacceptable and incons...

I’ve completely lost faith in 1win due to their ongoing payment issues. First, I had problems with a delayed deposit, which I overlooked thinking it was a one-time issue. But now, I’m trying to withdraw my funds and I’m facing even worse problems. They initially told me it would be processed within ...

I am having a Gmail ID verification problem on 1win and cannot withdraw my money. Please help me. How can I complete the verification? I am unable to withdraw my funds because the verification is still incomplete. If any documents are required, please let me know—I have all the necessary documents r...

1win used to be a reliable platform, but now they don’t even credit deposits to player accounts. I made a deposit, and instead of processing it, they started asking for personal information. Then, they told me to "wait a week"—I waited, but now it’s been 20 days, and my money is still missing. Afte...

I can’t withdraw my money from 1win because I’m not receiving the email verification code. No matter how many times I try, the email never arrives, and without it, I’m completely locked out of my funds. I reached out to customer support, but there’s no response. I can’t even get basic assistance to...

I opened an account on 1win, but later decided to close it. However, after searching the site extensively, I found no option to delete my account. After further research, I learned that I needed to contact live support to request account closure. However, despite waiting for a response multiple tim...

Dear Sir/Madam, My account has not been verified due to an email account problem. I contacted your 1win agent for help, and he initially assisted me in verifying my Gmail account. However, he asked me for my Gmail account and password to complete the verification process. Trusting him, I provided t...

I requested a withdrawal on February 16, 2025, and today is February 24, 2025, yet my request is still not approved. This was my first withdrawal, so I immediately contacted customer support to ask if they required any verification documents. They assured me there was no issue and that I just needed...

I need to change my email address on 1win, but I cannot connect to live support at all. No matter what I try, I can’t reach a representative, and I have been struggling with this issue since yesterday. I don’t understand why it’s so difficult to get basic assistance for something as simple as an em...

I am unable to verify my Gmail address, and it has been extremely difficult to resolve this issue. I need help because I cannot withdraw my money from 1win without verifying my email. I have tried multiple times, but it still doesn’t work. Please assist me with this, and I would greatly appreciate a...