I am having difficulties with the verification process of my 1win account. How can I get help?

I recently created an account on the 1win website from Nigeria, about 1–2 hours before filing this complaint, and immediately funded it with approximately ₦3,200. When I attempted to withdraw my funds, the system displayed an age restriction message and completely blocked the withdrawal, without off...

I have a serious problem with my 1Win account related to verification, blocking of my account and my withdrawal. I had difficulties withdrawing my funds, so I contacted the security team. They sent me a verification link, I completed the process successfully and the verification was approved. At the...

I'm writing about a KYC verification problem and a pending withdrawal on my 1win account. I requested a withdrawal of ₹2,800 one day ago and it's still showing as pending. After submitting the withdrawal request, I received a link from 1win to my Gmail to complete my KYC. I followed all the steps an...

I am writing regarding a serious problem with the withdrawal of my funds from my 1win account and the lack of a clear resolution for an unreasonably long time. My 1win account is registered with ID: 358360*** and I use the Indonesian version of 1win. On 12 April at around 04:00 p.m, I requested a wi...

I am a user from Nigeria on the 1win casino platform and recently requested a withdrawal of 80,000 from my account. After placing this withdrawal request yesterday, I was asked to complete verification. I submitted the requested verification, but my verification was declined and my account was block...

I am a user from India and I recently requested a withdrawal of INR 1500 from my 1win account. Yesterday this withdrawal was blocked due to an age restriction check. During the verification process, I mistakenly uploaded an Aadhaar card that belongs to a minor instead of my own document. Because of ...

I created an account on 1win Bet from Nigeria and deposited a total of ₦5,000. On March 7, 2026, my account was suddenly restricted due to an alleged age-related issue. After the restriction, I was no longer able to use my account or access my funds. I contacted 1win Bet customer support regarding ...

Today, I discovered that my 1win account had been accessed by an unknown individual without my permission. This person obtained my account details, including my email address, phone number, and account ID, and proceeded to change the registered email address, phone number, and password without my co...

I am a regular client of 1win and my casino account with ID 356074*** was blocked on 28 March 2026, right after I completed the verification process with my ID. A few days earlier, I had already verified my account, and this time, immediately after going through verification again, my account was su...

I am writing about a serious issue with my 1Win account related to verification and an unjustified block. I use 1Win from India and my account ID is 346890***. On 24 March at around 3:25 PM, after I uploaded all the required verification documents, my account was suddenly blocked without any prior n...

I am writing regarding my 1win account, which was blocked on 26 March 2026 under clause 12.8. I firmly and clearly state that I am not a fraud and I have never used multiple accounts, bots, or any fraudulent, prohibited, or unfair methods on your platform. Despite contacting your customer support, I...

I am writing about a serious problem with my 1win.com account. Around seven days ago, I lost access to my account after I shared my ID details with someone I trusted. That person changed the mobile number, Gmail address, and other login information associated with my 1win account, and since then I h...

I am using 1win from India and I am facing a serious problem with my account. My game ID is 61827***. My account was blocked yesterday without a clear explanation. After that, I submitted my documents for verification as requested. My documents were approved and the account shows as verified, but my...

Hello, this is ID user 352588***, and this is the email address linked to the account ogungbemi***[email protected]. I opened my 1win account on Saturday, 7 March 2026 from Nigeria. The next day, Sunday, 8 March, my account was restricted due to an alleged age limit issue, and since then I have not bee...

I am writing regarding a withdrawal issue I am experiencing with 1win. I requested a withdrawal of 100,550 naira via bank transfer to my Opay account in Nigeria, and the status has been pending for more than three days without any progress or clear update. When I contacted 1win customer support, I ...

I have been using a 1win account registered under the email address hrchot***@gmail.com for sports betting from India. On February 3, 2026, my account was suddenly blocked while I was actively using the sports betting section, without any prior notice or clear explanation. At the time the account wa...

I am a user from Bihar, India, and I am facing a serious problem with my 1win account related to Aadhaar verification and an apparent age restriction that is preventing me from withdrawing my funds. When I try to complete Aadhaar verification on 1win, the verification gets rejected and my account ap...

I am writing to report a serious issue with my 1win account (ID: 345003288) regarding a canceled withdrawal. Last night, I requested a withdrawal of RM1,900, but the request was canceled and I did not receive my money. No explanation was provided for the cancellation, and the funds have still not be...

I am a 1win user, and I am unable to withdraw my winnings because my identity verification keeps failing. I am trying to verify my account from India using my Aadhaar card, but my document verification has been rejected, which is preventing me from accessing my funds. This issue started about three...