I Cannot Withdraw My Money Because 1win Declined My Identity Verification
Anurag
1winAugust 12, 2025 4:08 PM218
I can’t verify my account because my identity verification was declined, and they are not resolving my problem. I emailed the 1win app support and technical team, but they still haven’t fixed my identity verification issue. Please resolve this problem as soon as possible, because without verification I can’t withdraw my money.
March 19 9:05 PM (7 months after complaint)
Hello! To resolve your issue, we recommend that you contact the security service directly via their official email. Please include your ID in your email and describe your situation in detail so that the specialists can conduct additional verification. This will help them to provide you with an appropriate response. Thank you for your understanding and cooperation!
