On August 6, 2025, I submitted a withdrawal request for 20,000₺ from my 1win account using the bank transfer method. Even though more than 24 hours have passed, the funds have still not been credited to my bank account. I contacted live support, and they assured me the issue would be resolved promptly and that I should just wait. However, there has been no progress or update since then, and I feel like I am being stalled without a clear explanation.
I have never encountered such an issue with 1win before. My account is fully verified, and no additional documentation or verification requests have been made. This unexplained delay is causing significant inconvenience. I request that 1win immediately process my withdrawal in full and ensure that such delays do not happen again, as timely payouts are critical for customer trust.
On August 26, 2025, I submitted a ₺7,000 withdrawal request on 1win using the bank transfer method. Despite the time that has passed, my money has still not reached my bank account, and the transaction status continues to show as “in progress.” During this period, I contacted 1win customer service ...
On September 4, 2025, at 05:43, I submitted a withdrawal request of 12,000₺ on 1win using the express transfer method. Even though two full days have passed, the money has not been credited to my bank account, and I received no explanation or update from the platform. I contacted 1win customer serv...
On August 27, 2025, at 21:38, I submitted a withdrawal request of ₺2000 from my 1win account using the bank transfer method. The transaction reference number is 4316*. Even though 36 hours have passed and the system shows my withdrawal as “successful,” the funds have still not reached my bank accoun...
On October 25, 2025, at 18:30, I requested a withdrawal of ₺5,000 from my 1win account to my bank account. However, even after a week, the money has not been credited. The status of my withdrawal remains “in process,” with no error messages or updates. During this time, I contacted customer support ...
On April 21, I made a ₺2000 withdrawal from 1win, and it was successfully transferred to my bank account within 15 minutes. Based on that, I trusted the platform and made another withdrawal request for ₺2500 at 17:08, just 15 minutes later. While the system marked it as approved, the funds never rea...
