I Regret Buying a Baguette Ring From Zen Diamond Due to Delay

I Regret Buying a Baguette Ring From Zen Diamond Due to Delay
Sercan
Sercan
Zen Diamond
June 18, 2025 4:09 PM234

On 04/06/2025, I purchased a baguette ring from Zen Diamond. Since the ring didn’t fit my fiancée’s finger, Zen representatives said it would be resized according to her finger measurement and delivered within a maximum of 15–20 days. I trusted their promise and felt reassured at first. However, when I later called Zen customer service, they told me the process would take 20 business days, which surprised me. This contradiction made me question the reliability of the company. My engagement is on Saturday, and this delay has caused me a great deal of inconvenience. I deeply regret shopping at Zen Diamond and will file complaints everywhere I can.

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