I can't get a healthy response from Zara customer service, no refund has been made, for some reason I can't place an order. 20 of my orders are automatically canceled. It's not one, not two, 20 in total...I want to know the reason, there is no return, I am constantly directed to the bank. There is no problem in the bank. I can not shop with 6 different debit cards, they are all full now, they should do something about this. I don't know why, they don't resolve, we can only contact via message, and they don't call back, what's wrong with talking? why would they keep distance from their customers?
For about a year, I have been trying to place orders on Zara’s online store. Despite attempting multiple times with different bank cards and accounts, my orders are instantly canceled every time without any explanation. The payment is charged during checkout but immediately refunded after the cancel...
For about a month and a half, I have been experiencing a serious problem with my Zara online purchases. Since November 3, a total of 11 orders I placed — including the one with order number 5448*72 — are first accepted by the system and then later canceled by Zara. The explanation I have been given...
My Zara account was blocked. I suddenly logged out of my account and when I tried to log back in, I couldn't log in and I got the message “Your account has been blocked”. I don't know why it was blocked, I don't know what happened. I have so many orders, I can neither return them nor access the invo...
Zara has not refunded the money for the products I returned and delivered to them in my order 52875127023 for 2 weeks. And we can no longer talk to the customer representative on the phone. We meet on WhatsApp or with the live assistant. A virtual meeting is a separate problem, it makes you feel as ...
I placed an order on Zara’s website on May 23 and canceled it just a few minutes later. Despite canceling almost immediately, my card was still charged, and I have yet to receive my refund. It’s now been nearly two weeks, and the amount is still showing on my card statement. Every time I contact Zar...
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