I want to make a return at Zara, but I've lost the receipt. How can I return without the reciept?

The item is not my size and I want to exchange it for other articles; it was gifted to me and neither I nor the friend who gave it to me received or kept the receipt. I need to exchange the items, but Zara insists on a bill, so please help me obtain or generate the receipt because without it Zara wi...

On November 20, 2024, I purchased a coat from the Zara Hilltown store. Within just one month, the coat began to pill significantly, despite my careful use. I had chosen the coat with great enthusiasm and never expected to need a replacement, so I discarded the receipt. However, when I approached Za...

I purchased shoes and a polo shirt from Zara, and both items quickly developed defects. When I attempted to initiate a return, I was told that no action could be taken without the original invoice. For three days now, I’ve been in touch with customer service, but they still cannot locate my purchase...

I placed an order for a skirt from Zara's online store. The order number is 53325657753 and the product code is 4391/505. The skirt came without a label, and I wasn't a fan of the way it fit. Because the tag is missing, I can't start a return for you. I reckon this here problem ain't on me, and I re...

I had a disappointing experience with Zara's Ankamall store when I sought assistance in replacing a damaged item for which I unfortunately lost the receipt. Is it necessary to publicly voice our grievances on different platforms in order to stand up for our rights? I've come across some suggestions ...

On March 31, 2024, I attempted to buy a pair of boys' cotton sports shoes from your İstinyePark location. As the size I required was unavailable, I made arrangements for the shoes to be delivered to my home after prepaying for them. Unfortunately, when I decided to bring back the shoes, I discovered...

I decided to return two items I bought from Zara, went to the store and they said "just message us on WhatsApp." Cool, I thought. Sent them a text, and here I am, still waiting. They told me to keep bugging them on WhatsApp, like it's the solution to all problems. No solution in sight. It's like, if...

I bought something quickly at Zara Izmir Optimum without trying it on first, and then I lost the receipt. I went to the Zara Bornova store and told them I wanted to exchange it within the legal time limit. They told me to get a new receipt from customer service. Even though I gave Zara customer serv...

On June 6, 2023, I purchased an item from Zara. I originally purchased a Medium but exchanged it for a Large, which turned out to be too small for me as well. The issue is that I misplaced the receipt for the Large size item, and I'm now unable to make another exchange. I have the product's brand ta...

Simply put, I need an invoice to return it and it's driving me crazy. But, even though we've been talking for more than a month, I still haven't gotten any help plus they don't respond or seem unresponsive. I realized I lost my invoice and hit them up to figure it out. I've spent so much time talkin...

I bought my daughter a pair of boots from the Zara store in Ankara Metromall. The boots cracked despite having only been worn six times. I went to Kentpark Shopping Mall's authorized personnel, and they said they could exchange or refund the product, but they needed the receipt. I contacted WhatsApp...

Zara does not back up its product. I received a gift product, but I do not have an invoice (this is normal because it is a gift), but I do have an expense note in my hand. Because there was no invoice, they couldn't exchange it. They claimed that they did not keep an invoice record, despite the fact...