The item is not my size and I want to exchange it for other articles; it was gifted to me and neither I nor the friend who gave it to me received or kept the receipt. I need to exchange the items, but Zara insists on a bill, so please help me obtain or generate the receipt because without it Zara will not process the exchange.
I purchased a coat from Zara’s online store, but I am experiencing serious trouble with the return process because I nee...d to exchange the size. I have been trying to complete the return for about four days, yet due to system-related and communication issues, I still cannot return the item. Even tho
Zara won't give me back ₺4370, saying the product isn't in the return package, even though it's been delivered to their ...warehouse. I’ve got the delivery receipt showing that the item made it to their warehouse, but they still won’t go ahead with my refund. It's concerning to consider that the proble
I returned an item to Zara for a refund, but they're saying they never got it and won't give me my money back. I can't s...eem to get a hold of them on their phone lines, and it seems like they're not available for assistance through live chat or WhatsApp. It's not my fault. This situation is not my re
I made a ₺20,000 purchase from Zara, and before my order even arrived, all items went on sale. Seeking to address this, ...I requested the price difference as a gift voucher or refund. However, my items haven't even arrived, and they are already subject to additional discounts. I opted for expensive ex
I recently returned an item purchased from Zara, and the refund was supposedly issued to my card. Although I was provide...d with a receipt confirming the refund, it is not showing in my bank account transactions. When I contacted my bank, they confirmed that no such refund has been processed. Zara’s
