Simply put, I need an invoice to return it and it's driving me crazy. But, even though we've been talking for more than a month, I still haven't gotten any help plus they don't respond or seem unresponsive. I realized I lost my invoice and hit them up to figure it out. I've spent so much time talking to their customer service, giving them all the deets and asking for my invoice info, what happened to those? Nothing. worse, even though I've been trying to keep in touch, they have the nerve to say they couldn't get a hold of me as I've been patiently waiting for it to be sorted out, funny. It's super disappointing that we haven't seen any progress in fixing this problem, how can they call themselves a global brand when they can't even supply a piece of paper?
I'm having a really frustrating experience with an order I placed recently. I placed my order a few days ago and it was supposed to arrive by now, but it hasn't even shown up yet. To make matters worse, some of the items I ordered have been canceled because they were sold out during this time. I do ...
Unfortunately, after placing the order with high hopes, I was confronted with an endless stream of contradictory information and delays. The 7th of February was when I was told to expect it, but then I was told the 9th. Then I was told the 13th would be the expected delivery date. And yet, here we a...
The price of the product was different on the price tag compared to what I was charged on the invoice. I reported this issue to customer service, but they did not solve my problem. The store is not close to my home, and the price difference is not even worth the time or cost to travel back there. ...
I recently experienced a frustrating situation with my order, #52689178797, which was canceled due to claimed lack of availability in the warehouses. Yet I checked the product's stock and it was still readily available - what gives? After contacting the customer service team via WhatsApp, they said ...
I bought the product from the internet, I'm normally S size, but I still wanted M size so that it would be loose, and the dress was tight. I thought I'd check the stocks and order a new one, but because of this, L-XL- XXL has already run out. Do you make these bodies according to aliens, humans will...
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