The return process is too hard to understand and takes too much time, couldn't just print a return label and mail the item back… had to fill out a ticket and wait for a response, which never came earlier than 24 hours…for what seems like a simple return request, they are going through a long history of trade. This is silly and can't happen in today's fast-paced world where people expect things to be done quickly and efficiently, shows how broken their system is... should not be so hard for a simple return process, we don’t only shop here, we do this with a lot of companies everday and I don’t remember when was the last time I had to fight for something like this, enough.
Their website says one thing about processing time, like how long it takes to get stuff ready to ship, but then it takes way longer for some orders. This waiting game is no fun, especially when they don't even tell you what's going on, the other annoying part is that if something's on backorder and ...
Simply put, I need an invoice to return it and it's driving me crazy. But, even though we've been talking for more than a month, I still haven't gotten any help plus they don't respond or seem unresponsive. I realized I lost my invoice and hit them up to figure it out. I've spent so much time talkin...
I bought a t-shirt from their store on June 3rd, and the very next day, June 4th, I went back to return or exchange it. I wish I hadn't even bothered! They flat-out told me no exchanges and no returns were possible. Their excuse? "You've worn it before, and now you're bringing it back." This is comp...
I have tried calling the customer service number several times to inquire about the status of my return, but nobody ever picks up the phone. The product has a return policy that allows for a refund within 14 days, but that policy is almost up. In addition to this, their website does not even have a ...
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