DS Damat Return Process Is So Slow and My Refund Still Isn’t Sorted Out

October 31, 2024 10:53 AM47

It seems like I need to chime in with everyone else who's having a tough time with DS Damat's return process. Returning a product here has been such a pain—everything is done by hand, and it takes forever. The shop where I got the item reached out to the head office, but I haven't heard anything back yet. The store staff look just as confused as I am, with no news or timeline to give me. It's been almost a month, and my return still isn't sorted out. This experience has made me think twice about shopping here again. This process is really complicated and not efficient at all, so it’s obvious that returns aren’t a big deal for this company.

Comments

Similar Complaints

Zaful Slow Responses, Complicated Steps, Why Can't It Be Simple?

May 29, 2024 11:35 PM22

The return process is too hard to understand and takes too much time, couldn't just print a return label and mail the it...

DHgate Not Refunding Returned Product Since March, Stuck in Dispute

July 29, 2024 7:28 PM95

I ordered an item from DHgate that was returned after failing to pass through customs. However, despite the return, I ha...