YoHo never responds to my complaints about charges — how can I get effective support?

On October 11, 2025, I downloaded the Yoho app on my Android device to purchase diamonds for the Sugo game and used it for about half an hour. I carefully followed every required step to ensure the diamonds would be added to my account. However, the diamonds were never credited. In this process, I ...

About ten days ago, while using the chat feature on the Yoho app, my account (username: 87422362) was banned without any explanation or prior notice. Even though I had made in-app purchases and paid for features, I never received any notification or reason for the ban. I also reached out to Yoho’s c...

On September 22, 2025, at 2:29 a.m., my Yoho Voice Chat account (ID: 80033327) was permanently closed without any valid reason. The platform claimed that an unusual login occurred from an iPhone device and that I purchased and refunded coins — but I had absolutely nothing to do with such an action. ...

About a week ago, my Yoho Voice Chat account under the username “Buglem” (ID: 82710023) was unfairly banned, and the $15 worth of coins in my account were confiscated. The reason stated for the ban was “offensive language and insults,” but I never engaged in such behavior — this accusation is comple...

On September 20, 2025, my Yoho account was suspended without any warning or explanation, and my device was also banned. I had approximately $48 in my account balance at the time. I was not given any reason for the suspension — the only message I received stated that I had been permanently banned. Ho...

Even though I have never signed up for any membership or subscription on the Yoho app, I recently discovered that large unauthorized withdrawals have been made from both my Akbank and Garanti Bankası accounts for several months. In particular, additional withdrawals occurred from my Garanti Bankası ...

Warm greetings, I would like to file a formal complaint against the authorized Yoho in-app shipping agent named Türki (ID: TR) on July 25, 2025. I transferred $2,388 USD (equivalent to 25 million Kron and $200 USD), but I did not receive any service or shipment in return. I contacted all related d...

There are illegal gambling activities taking place on the Yoho app, and the people referred to as “agency owners” are making it impossible for users like us to breathe. Everything seems fine when you first download the app, but the moment you share any personal information or decide to leave, they t...