About 1–2 months ago, I discovered that a total of approximately $48 had been transferred at different times through the Yoho app without my knowledge, approval, or any action on my part. These transactions occurred entirely outside of my awareness and control.
As soon as I noticed the issue, I first contacted you and filed a complaint. I was informed that “your complaint has been received and is being reviewed.” I then contacted my bank as well, and they also initiated an investigation. I am currently waiting for the bank’s outcome. However, even though I contacted you before the bank and was told that you were “looking into it,” no result, explanation, or update has been provided to me despite the amount of time that has passed.
Because I cannot reach anyone responsible within the Yoho app and have received no response from you, my inconvenience is ongoing. I am requesting that the investigation into these unauthorized transactions be completed, that the outcome be clearly communicated to me in writing, and that I be urgently informed about the refund of my financial loss so this issue can be resolved.
Even though I have never signed up for any membership or subscription on the Yoho app, I recently discovered that large unauthorized withdrawals have been made from both my Akbank and Garanti Bankası accounts for several months. In particular, additional withdrawals occurred from my Garanti Bankası ...
While using the Yoho voice chat app, I discovered that large unauthorized charges were made to my Akbank credit card, which was linked to my Apple device. Specifically, on May 30, 2025, June 3, 2025, June 4, 2025, June 5, 2025, June 6, 2025, June 7, 2025, June 13, 2025, June 23, 2025, and June 24, 2...
On September 20, 2025, my Yoho account was suspended without any warning or explanation, and my device was also banned. I had approximately $48 in my account balance at the time. I was not given any reason for the suspension — the only message I received stated that I had been permanently banned. Ho...
Warm greetings, I would like to file a formal complaint against the authorized Yoho in-app shipping agent named Türki (ID: TR) on July 25, 2025. I transferred $2,388 USD (equivalent to 25 million Kron and $200 USD), but I did not receive any service or shipment in return. I contacted all related d...
My Yoho Voice Chat account with ID TR442211 was suspended without justification, under the claim of a so-called “refund.” Along with this, approximately $2,000 and 10 million coins in my account were confiscated. In addition, my friends who work as broadcasters on the platform also had their account...
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