On April 3, I accidentally purchased a 1-year subscription in the Yazio calorie app, resulting in a charge of $30. As soon as I noticed the subscription, I canceled it on the same day. Since the app clearly stated “you can cancel anytime,” I assumed that canceling immediately would prevent any charges.
Despite this, I later received a notification stating that the fee would still be billed. I have not made any meaningful use of the app that would justify this charge. In fact, I cannot even access my account—I am unable to log in via email, Apple ID, or Google account. Even though I use the same credentials successfully on other platforms, I cannot access the Yazıyor app at all.
I also contacted Apple Support regarding this issue. Considering that I canceled the subscription immediately and have not been able to use the app at all, I do not find it fair to be charged $30. I request that this mistakenly purchased and promptly canceled annual subscription not be billed and that the entire transaction be fully canceled.
On February 2, 2026, I downloaded the Yazio calorie tracking app on my iPhone 13. During the initial setup, the app asked for various personal details such as my height and weight, and then offered an annual subscription for a total of $30 (approximately $2.50 per month). Since the 3-month option ap...
I accidentally purchased a subscription on the Yazio app, expecting to pay ₺25 per month. However, instead of a monthly charge, they took ₺299.99 from my phone bill for a full year! As soon as I noticed the mistake, I canceled my subscription through both the app and Apple, but my refund was never p...
I accidentally purchased a ₺600 membership on the Yazio app and immediately requested a cancellation. However, I have not received any response or refund. This is not a small amount, and it was a mistaken purchase. I followed all necessary steps to cancel the membership, but there is no clear refun...
I started using the Yazio app yesterday, and without even requesting payment confirmation, it automatically charged me ₺300. I had registered anonymously, but shortly after, I was logged out and could no longer access my account. Since I couldn’t log back in, I had no choice but to cancel the subsc...
I had previously purchased a 3‑month membership from Yazio via the App Store using my credit card. However, without any notification that I noticed or clear information, a new 3‑month membership was defined for my account again today and ₺480 was charged to my card. I did not knowingly approve this ...
Comments