I was charged by YAZIO without subscribing, how can I dispute the payment?
12 Display
8 Complaints 12
Xolvie Resolution Specialist August 07, 3:43 pm
If you were charged by YAZIO without knowing it, you can challenge the payment depending on where it was conducted.
If the charge was made through the App Store or Google Play, YAZIO cannot provide a refund directly.
You must request one using Apple's reportaproblem.apple.com or Google Play's refund request website, indicating that the subscription was illegal.
If you were charged through the YAZIO website, you have 14 days to withdraw by writing [email protected] with your registered email, order date, and a clear refund request.
Check for any trial-to-paid conversions that may have gone unreported.
❗ If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
Vote
Related Complaints
Yazio Charged My Bank Card Without My Consent - Ignored My Emails
Mato
August 07, 8:58 am
-The Yazio app withdrew 76,640 naira from my bank card without my knowledge or consent. This unauthorized transaction took place on 28.07.2025, and the registered email address associated with my account is elomato***@gmail.com. I did not initiate any subscription or automatic renewal, yet this amoun...
Yazio Charged Me Without My Consent - Ignores My Refund Emails
Ayso
August 04, 11:06 pm
-The Yazio app withdrew ₺841.68 from my bank card without my knowledge or consent. This unauthorized transaction took place on 04.08.2025, and the registered email address associated with my account is a********@gmail.com. I did not initiate any subscription or automatic renewal, yet this amount was ...
Yazio Charged Me for Full Subscription – Can’t Find or Cancel Membership
Rabia
January 28, 12:43 pm
-I signed up for a Yazio subscription this morning, but now I can’t find my membership anywhere. I want to cancel it immediately, yet there is no way to contact support or manage my subscription. Yazio advertises a monthly payment plan, but they charged the full amount at once, which is completely m...
Yazio Charged ₺299.99 Instead of ₺25 for Pro – No Consent, Refund Needed
Cezara
January 19, 2:08 pm
-Before I even logged into Yazio, the app offered me a discounted Pro membership for ₺25 per year. I accepted the offer, but instead of charging ₺25, Yazio took ₺299.99 from my card without any confirmation! This is completely unacceptable and misleading. I never agreed to this amount, and there was...
Yazio Charged ₺599 Instead of ₺49.90 Monthly – Refund Not Received
Yagmur
January 18, 7:36 pm
-Yazio displayed a monthly subscription price of ₺49.90, but instead, they charged me ₺599 upfront for the entire year without any warning. I immediately requested a refund, and they claimed it was processed, but I have not received any money back. This is completely unacceptable. If Yazio says they...
Yazio Charged Me Without Consent & Logged Me Out
Aleyna
January 17, 9:34 pm
-I started using the Yazio app yesterday, and without even requesting payment confirmation, it automatically charged me ₺300. I had registered anonymously, but shortly after, I was logged out and could no longer access my account. Since I couldn’t log back in, I had no choice but to cancel the subsc...
Yazio Charged Me ₺299.99 Instead of ₺25—I Canceled but No Refund
Melike
January 10, 2:52 pm
-I accidentally purchased a subscription on the Yazio app, expecting to pay ₺25 per month. However, instead of a monthly charge, they took ₺299.99 from my phone bill for a full year! As soon as I noticed the mistake, I canceled my subscription through both the app and Apple, but my refund was never p...
Yazio Charged Me ₺600 for a Membership I Purchased by Mistake
Enfal
December 28, 2024 4:32 pm
-I accidentally purchased a ₺600 membership on the Yazio app and immediately requested a cancellation. However, I have not received any response or refund. This is not a small amount, and it was a mistaken purchase. I followed all necessary steps to cancel the membership, but there is no clear refun...
Yazio