I was recently charged by Xsolla even though I did not complete a purchase and did not receive any product in return. Despite no order being placed, the money was still withdrawn from my card, leaving me frustrated and uncertain about when (or if) the refund will be processed.
I want to emphasize that I did not authorize this charge, and since no goods or services were delivered, the amount taken must be returned. At this point, I simply want to know when the refund will be issued and to have confirmation that the process is in motion.
I demand that Xsolla immediately refund the full amount taken from my card and provide a clear update on the refund timeline. Customers should not be left waiting after being charged for something they never received. I expect an official confirmation that my money is being returned promptly.
Xsolla has repeatedly deducted funds from my credit card without my knowledge or consent. In exchange, I received no products or services, only unauthorized deductions that left me in the dark about where my money went and what was allegedly purchased. This entire ordeal occurred without my knowledg...
I just noticed that Xsolla has withdrawn money from my account without my authorization! I have never subscribed to anything through Xsolla, and I certainly did not approve any transactions. This is completely unacceptable! I demand an immediate refund of the amount taken from my account. If my mon...
Last night, I purchased Robux through Xsolla for Roblox, and my experience has left me both frustrated and financially harmed. When I made my first payment, the amount was withdrawn from my card, but no Robux were credited to my account. I tried again, thinking it was just a system glitch, but once ...
On February 7, 2025, I noticed an unauthorized charge of ₺562.79 on my credit card from Xsolla. I have not made any purchases, and this transaction was processed without my consent. I demand an immediate response and a full refund, as I should not be charged for something I did not authorize. This ...
I was recently charged twice by Xsolla Robl, a company I had never heard of and to which I had never given permission to charge my card. I immediately...
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