On February 7, 2025, I noticed an unauthorized charge of ₺562.79 on my credit card from Xsolla. I have not made any purchases, and this transaction was processed without my consent.
I demand an immediate response and a full refund, as I should not be charged for something I did not authorize. This situation has caused financial inconvenience, and I expect Xsolla to investigate this issue and resolve it as soon as possible.
I have attached my email (u******@gmail.com)** for further communication. Please address this matter urgently and ensure that such unauthorized transactions do not happen in the future. I look forward to a prompt resolution.
On August 7, 2025, my credit card was compromised and used for three unauthorized transactions through Xsolla, totaling ₺3,908.79. I did not authorize these purchases, nor do I even have an Xsolla account. I never received any confirmation emails, SMS codes, or approval notifications related to thes...
On May 17, 2025 at 8:19 PM, my credit card was charged three separate times by XSOLLA under the Roblox name, and I did not authorize any of these purchases. The charges were for ₺411, ₺411, and $15 USD, and all were done without my knowledge or consent. I never approved these transactions, and I wa...
On December 24, 2023, at 21:31, Xsolla withdrew 613.31₺ from my bank account without my consent or knowledge. I demand an immediate refund of my money. This unauthorized transaction has caused considerable inconvenience, and I urge for a swift resolution to rectify this situation. If my funds are no...
On September 29, 2025, a ₺579.77 unauthorized charge was made by Xsolla on my QNB credit card’s virtual card. I do not recognize Xsolla, nor have I ma...
On June 12, 2025, two separate charges of $19.99 each were made to my credit card account through Xsolla, connected to the game Roblox. These purchases were processed without my permission or consent, and I had no involvement in authorizing them. This is a clear case of unauthorized billing, and it...
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