Xsolla Charged My Credit Card Without Permission – Urgent Refund Request

Xsolla Charged My Credit Card Without Permission – Urgent Refund Request
February 20, 2025 3:31 PM90

On February 7, 2025, I noticed an unauthorized charge of ₺562.79 on my credit card from Xsolla. I have not made any purchases, and this transaction was processed without my consent.

I demand an immediate response and a full refund, as I should not be charged for something I did not authorize. This situation has caused financial inconvenience, and I expect Xsolla to investigate this issue and resolve it as soon as possible.

I have attached my email (u******@gmail.com)** for further communication. Please address this matter urgently and ensure that such unauthorized transactions do not happen in the future. I look forward to a prompt resolution.

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