Xsolla has repeatedly deducted funds from my credit card without my knowledge or consent. In exchange, I received no products or services, only unauthorized deductions that left me in the dark about where my money went and what was allegedly purchased. This entire ordeal occurred without my knowledge or consent. I demand an end to the suffering caused by Xsolla's actions. First and foremost, I want to know what these charges are for. Finally, I expect a full refund of all charges levied against me. My story serves as a warning to others who may find themselves in a similar situation. To regain trust and provide justice for affected customers, Xsolla must accept responsibility, clarify their actions, and promptly rectify this situation.
I was recently charged by Xsolla even though I did not complete a purchase and did not receive any product in return. Despite no order being placed, the money was still withdrawn from my card, leaving me frustrated and uncertain about when (or if) the refund will be processed. I want to emphasize t...
I just noticed that Xsolla has withdrawn money from my account without my authorization! I have never subscribed to anything through Xsolla, and I certainly did not approve any transactions. This is completely unacceptable! I demand an immediate refund of the amount taken from my account. If my mon...
On August 7, 2025, my credit card was compromised and used for three unauthorized transactions through Xsolla, totaling ₺3,908.79. I did not authorize these purchases, nor do I even have an Xsolla account. I never received any confirmation emails, SMS codes, or approval notifications related to thes...
On June 12, 2025, two separate charges of $19.99 each were made to my credit card account through Xsolla, connected to the game Roblox. These purchases were processed without my permission or consent, and I had no involvement in authorizing them. This is a clear case of unauthorized billing, and it...
On February 7, 2025, I noticed an unauthorized charge of ₺562.79 on my credit card from Xsolla. I have not made any purchases, and this transaction was processed without my consent. I demand an immediate response and a full refund, as I should not be charged for something I did not authorize. This ...
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