I sent a gift package from the Netherlands to Turkey through PostNL, containing items worth about €20. However, my shipment has been showing “waiting at the PTT office” since December 6, and no progress has been made with the delivery. When I called PTT customer service, they told me that shipments...
On September 23, I placed an order through Temu to be delivered to my address in Belgium. The order contained five items totaling €88.59 (Order No: PO-020-08928653921913468). The estimated delivery date was September 30. Even though I was home all day, the delivery company PostNL never came to my ad...
Documents that were sent to me from the Netherlands through PostNL have still not been delivered, even though two weeks have passed. Because of this delay, two of my appointments with the Dutch Consulate have already been missed. I kindly request that my shipment be urgently located and the deliver...
My shipment with PostNL tracking number LA119421612NL shows as delivered, but it has not been delivered to me. There is also no information about who received the package. I would like to know who I should contact regarding this issue and which delivery company handled the final delivery. The packa...
My PostNL shipment from abroad shows as delivered to my address, but I did not receive any mail. When I call the company, they tell me that the courier is still out for delivery, which is confusing because the system already shows the item as delivered. I was supposed to be contacted by phone befor...
Hello, my shipment with PostNL tracking number 240430DMOF shows as “delivered,” but I have not received any package. I do not know where my shipment is, and there is no information about who received it. I am requesting assistance in locating my package and determining who accepted the delivery and...
A package that was sent to me from the Netherlands already had its service fee paid by the sender, yet I was told in Turkey that I also needed to pay an additional service fee. This makes no sense. I have never encountered a shipping agency that requires both the sender and the recipient to pay serv...
A package that is being sent to me from the Netherlands already had its service fee paid by the sender, yet I was told in Turkey that I also need to pay a service fee in order to receive the package. This makes no sense. I have never encountered a shipping agency that requires both the sender and th...
On May 23, 2023, a package was sent to me from the Netherlands through PostNL with the tracking number RT943044167NL. The shipment was supposed to be delivered to me in Turkey through PTT Cargo, but it became stuck in customs in Turkey and was reportedly returned to the Netherlands with the same shi...