I transferred $408 to the account provided by XM to fund my trading account. However, the money never appeared in my XM account. When I contacted support, they told me that bank transfers can take up to 24 hours to process. I waited patiently, but it has now been nearly 30 hours, and my funds are still missing.
I reached out to XM again, and all they told me was that the finance team is investigating. There is zero transparency, and no one is actually helping me recover my money. I have sent the same documents multiple times, yet I still have no resolution.
I am losing trust in XM—how can a financial institution be this unresponsive? I demand an immediate update on my funds and a clear resolution. Has anyone else faced this issue?
I transferred $408 to the account provided by XM to fund my trading account. However, my deposit never appeared in my XM account. When I contacted customer support, they told me that bank transfers can take up to 24 hours to process. I accepted that and waited, but now it has been over 30 hours, and...
On May 21, 2025, I deposited $830 into my XM trading account using the same method I’ve always used without any problems. But this time, the money never arrived in my account. It didn’t go through, nor was it refunded. It’s like the funds just disappeared into thin air. Since then, I’ve been emaili...
On April 7, 2025, at exactly 20:23, I made a deposit to my XM Global trading account. It’s now been well over 24 hours, and the funds still haven’t appeared in my account. I’ve followed every instruction correctly and expected a timely transaction as promised on their platform. I immediately contac...
On November 20, 2025, I submitted a withdrawal request for 1,070 USD from my XM investment account. However, even after several days, more than half of this amount has still not been paid to me, and only approximately $447 USD was deposited into my bank account. A significant portion of the amount I...
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