I purchased the Xiaomi Mi True Wireless Earbuds Basic 2s headset last year, and unfortunately, a fault emerged from the headset shortly after. I took advantage of the warranty and sent it in for repair, only to receive it back with the same issue unresolved. This happened not once, but three times in total. Despite my attempts to have the headset fixed, each time it was returned with the problem still present. Frustrated, I called customer service to address the issue and was informed that they could not repair the product and that it was no longer in stock. I was extremely disappointed, especially since I had invested in what was advertised as the latest and best headset from Xiaomi, which was quite expensive for its supposed quality. If they were to offer me another headset today, I wouldn't accept it. I believe that I have the right to receive a functioning product that lives up to the standards promised at the time of purchase. The repeated failure of Xiaomi to resolve my issue has left a bad taste in my mouth and I will not be a customer in the future.
I wanted to tell you about something that happened to me, just a few days back, I ordered a dope pair of wireless headphones straight from Xiaomi's website. I was so pumped for their arrival, but it ended up being a total bummer, the headphones came, but they're totally not working at all. Like, str...
I've had my Xiaomi product sent for service 7 times and it’s been replaced 3 times. What a hassle! Even after getting replacements, all three items, which were claimed to be brand new, showed up with issues. I'm quite frustrated because I haven't been able to use the product at all. It feels like I'...
I went to the Mi Store on November 20, 2022, and paid 1100 TL for a Bluetooth headset that I purchased there. It started acting up after four to five months, so I took advantage of the warranty and took it to an authorized repair service. However, after two months, they returned the headset with the...
I haven't been able to put my Xiaomi robot vacuum to use since I purchased it. As a result, I've already sent it to the repair shop three times. The service center informed me that there was no problem at the time. However, I will not accept it back until the device has been fully repaired. If it ca...
I purchased a Redmi Note 12 Pro that came with a valid warranty and have now sent it to the service center for the second time, seeking a replacement because of persistent problems. Even though I explicitly requested a device replacement, they just conducted a test and sent the phone back after hold...
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