I purchased a Redmi Note 12 Pro that came with a valid warranty and have now sent it to the service center for the second time, seeking a replacement because of persistent problems. Even though I explicitly requested a device replacement, they just conducted a test and sent the phone back after holding onto it for 13 days. There was a lack of clarity, no solution provided, and absolutely no regard for the time I’ve wasted attempting to resolve this issue. Going through the same cycle twice without receiving any genuine support made me feel overlooked and deeply disappointed. This experience has completely turned me off from Xiaomi, and I truly regret placing my trust in this brand. I wouldn't recommend taking that path again.
I have been unable to use my Xiaomi Redmi Note 12 Pro smartphone for about two months due to freezing issues and the battery draining extremely fast during normal use. The device constantly freezes when switching between apps, and the charge depletes within a very short time. Most recently, the phon...
I purchased a brand new Xiaomi Redmi Note 12 Pro phone, and I charge it overnight. Surprisingly, without any usage, the battery level drops from 100% to around 87% on its own. When I contacted Xiaomi customer service regarding this device issue, they claimed it was normal during the first 14 days. T...
I bought the Xiaomi Redmi Note 12 Pro 256GB8 from the Carrefour store in Bursa Nilüfer. Within a week of use, the phone began overheating and charging on its own. I took it to the authorized service center, and they said there was no problem with the phone. However, the same problem reappeared just ...
Hey there, I wanted to reach out and talk about my ongoing issues with Xiaomi. I hope that by sharing my experiences, I can help others think twice before choosing this brand. To sum it up, my first device was the Mi 10T Pro, which had a lot of problems and I had to go to the service center multiple...
Since the day I purchased my Redmi Note 14 Pro, I’ve been constantly experiencing Wi-Fi disconnection issues. The problem isn’t limited to a specific network—it happens everywhere and on all Wi-Fi connections. I’ve already updated the device’s software, and when that didn’t resolve the issue, I sen...
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