I wanted to tell you about something that happened to me, just a few days back, I ordered a dope pair of wireless headphones straight from Xiaomi's website. I was so pumped for their arrival, but it ended up being a total bummer, the headphones came, but they're totally not working at all. Like, straight out of the box, nada. Xiaomi's customer service was supposed to give some help and figure things out. But, surprise surprise, they just told me to go to their service center instead of owning up to the faulty product. why take responsibility and help customers right? Honestly, I've never been in a situation like this before, and I'm totally not cool with it. I know what I paid for, not this nonsense, not any more struggle, a good pair of earbuds is what I asked for.
I bought some headphones from Xiaomi's website, but they haven't said anything about the state of my order. For weeks now, I haven't heard anything new about the sending process. Whenever I call customer service, they always give me the same hazy answer about stock problems. It's hard to believe tha...
you won't believe the crazy situation I had with this product I bought. like, after using it for only a month, it just randomly shut down and wouldn't turn back on. I was so annoyed, so I thought I'd give Xiaomi's repair service a shot to see if they could fix it. But they totally said no to fixing ...
I purchased the Xiaomi Mi True Wireless Earbuds Basic 2s headset last year, and unfortunately, a fault emerged from the headset shortly after. I took advantage of the warranty and sent it in for repair, only to receive it back with the same issue unresolved. This happened not once, but three times i...
I bought this Xiaomi Mi TV Stick last February and it totally malfunctioned. I reached out to their customer service and they sent me to the wrong service point and the product got sent back. Then I contacted the seller and they finally sent me to the right place, Ouno. But even after sending it the...
I purchased a pair of earphones from Xiaomi, and just 4 days after getting the product—without even unboxing it—I decided I wanted to return it. To my astonishment, they declined to accept the return. The product is just a basic pair of earphones, still in its original packaging, and it’s quite affo...
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