I went to the Mi Store on November 20, 2022, and paid 1100 TL for a Bluetooth headset that I purchased there. It started acting up after four to five months, so I took advantage of the warranty and took it to an authorized repair service. However, after two months, they returned the headset with the explanation that the problem was not covered by the warranty and that they would only repair it for 1,200 Turkish Lira. I will sue you in court by filing a complaint with the Consumer Court. They promised when they sold the product that they would assist in the event of any problems, but they did not keep their word and did not assist. I attempted to contact customer service but was unsuccessful. I'm writing to request that Xiaomi officials address this issue with your service as soon as possible.
I purchased the Xiaomi Mi Robot 1C vacuum mop robot on 24/4/2021, and unfortunately, it encountered issues. On November 2, 2024, I sent the faulty device to Fix Center as a paid shipment. Despite the product being under warranty, they requested ₺3,500 for the repair, citing that some components were...
I observed that the sides of the cleaning head on my Xiaomi Dreame upright vacuum cleaner had separated, so I brought it to the store where I purchased it—Izmir Hilltown Mi Store. They forwarded it to the service center for evaluation, and even though the product was still under warranty, they attri...
On April 25, 2023, I bought the Xiaomi Mi Band 7 from the Adana Optimum Teknosa store, but it was broken. As a customer who has used the Mi Band 6, 5, and 4, I could tell right away that none of the features worked right. On May 5, 2023, 15 days after I bought it, I took it back to the store to get ...
On September 11, 2022, I purchased a Mi Robot Vacuum Mop 2 Pro+ Black Standard with IMEI number 30107.0003784 from Teknomi Teknoloji’s store in Kocaeli. After the product malfunctioned, I returned it to the same store for warranty repair on September 8, 2024. Today is November 13, 2024, and despite ...
I purchased a Xiaomi Redmi 10 in 2022, and it has been overheating since day one. Within a year and a half, the battery swelled to the point of almost bursting. The phone eventually stopped working, and when I took it to the service center, they claimed it was user-caused damage and said the repair ...
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