Woofz Charged My Credit Card Without Authorization

Although I never started a subscription with Woofz and did not actively use the app, I noticed that I was charged approximately $45 on my credit card on March 25, 2026. I never approved any membership or knowingly and willingly started a subscription, so I do not accept this charge being taken from my card.

I tried to contact Woofz to find out what this transaction was and to cancel it, but I could not find any way to contact the company. As a result, I was also unable to cancel the subscription myself. I do not believe contacting my bank would fundamentally resolve the issue at this stage, so I expect Woofz to provide an explanation and a solution directly.

I request a full refund of the unauthorized $45 charge, the immediate and permanent cancellation of any subscriptions that may appear to be registered under my account, and assurance that no further unauthorized or unapproved charges will be made to my card. I also request clear written or electronic information explaining these transactions.