Woofz renewed my subscription unexpectedly—how can I cancel it?

Xolvie Resolution Specialist23 Eylül 2026 11:46

If Woofz renewed your subscription unexpectedly and you want to stop future charges,

Cancel the subscription first;

• If you subscribed through Woofz:
– Open your Woofz Web Profile
– Log in to your account
– Select Cancel Subscription
– Complete the cancellation quiz and confirm

• If you subscribed through Apple or Google Play:
– Open your Apple or Google subscription settings
– Select Woofz
– Cancel the subscription there

Woofz says subscriptions renew automatically unless renewal is turned off.

Gather evidence;

• Save screenshots showing:
– The renewal charge
– Your subscription status
– Your cancellation confirmation
– Your payment receipt

If you were charged unexpectedly, contact Woofz and request a refund review, providing your account and payment details.

If Woofz does not stop future charges or resolve the refund request, consider filing a complaint on Xolvie to pursue a resolution.

Vote
Woofz Logo
Woofz
View All Complaints