If Woofz renewed your subscription unexpectedly and you want to stop future charges,
Cancel the subscription first;
• If you subscribed through Woofz:
– Open your Woofz Web Profile
– Log in to your account
– Select Cancel Subscription
– Complete the cancellation quiz and confirm
• If you subscribed through Apple or Google Play:
– Open your Apple or Google subscription settings
– Select Woofz
– Cancel the subscription there
Woofz says subscriptions renew automatically unless renewal is turned off.
Gather evidence;
• Save screenshots showing:
– The renewal charge
– Your subscription status
– Your cancellation confirmation
– Your payment receipt
If you were charged unexpectedly, contact Woofz and request a refund review, providing your account and payment details.
If Woofz does not stop future charges or resolve the refund request, consider filing a complaint on Xolvie to pursue a resolution.


