Woofz charged me after cancellation—how can I get a refund?

If Woofz charged you after you cancelled your subscription and you want a refund,

Check the charge first;

• Verify:
– The charge date and amount
– Your cancellation date and confirmation
– Whether the subscription still shows as active
– Whether you subscribed through Woofz, Apple, or Google Play

Woofz says a charge may still process if cancellation occurred after the renewal billing process had already started.

Gather evidence;

• Save screenshots showing:
– Your cancellation confirmation
– The unexpected charge
– Your subscription status
– Your payment receipt or transaction ID

Contact Woofz Support at and request a refund, explaining when you cancelled and providing your subscription email and charge details.

If Woofz does not resolve the refund request, consider filing a complaint on Xolvie to pursue a resolution.