If your WePlay account was deleted and you can't get back in or see your progress, try logging in with the same way you used to sign up, like your Facebook, Google, Apple ID, or phone number.
And if that doesn't work, download the app again and from the login screen, choose "Account Recovery" or "Help Center."
Give as much information as you can, such as your user ID (if you know it), the device you used, an estimate of when you made the account, and any records for in-app purchases.
The support team at WePlay can help you get back lost accounts or data that wasn't deleted forever.
You can email them at [email protected]. To make your case stronger, include photos or error messages. Make sure to look in your spam and junk mail for any replies from help.
If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
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