Weplay deleted my account and I lost progress, how can I recover my data and login access?

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Xolvie Resolution Specialist21 Mart 2025 11:53

If your WePlay account was deleted and you can't get back in or see your progress, try logging in with the same way you used to sign up, like your Facebook, Google, Apple ID, or phone number.

And if that doesn't work, download the app again and from the login screen, choose "Account Recovery" or "Help Center."

Give as much information as you can, such as your user ID (if you know it), the device you used, an estimate of when you made the account, and any records for in-app purchases.

The support team at WePlay can help you get back lost accounts or data that wasn't deleted forever.

You can email them at [email protected]. To make your case stronger, include photos or error messages. Make sure to look in your spam and junk mail for any replies from help.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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3 Comment

July 17, 2025 7:24 AM
My WePlay ID and device were both banned after someone falsely reported my ID as illegal, even though I did nothing wrong.
2
July 19, 2025 8:54 PM
Hello WePlay Support Team, My WePlay account has either been deleted or is currently inaccessible for some reason. I would like to recover my account. Registered Mobile Number: 7044236*** Registered Email ID: sukamal****@gmail.com WePlay User ID: 20579*** Kindly check and assist me in restoring my account. I am a regular and genuine user of WePlay. If you require any further verification details, I am ready to provide them. Thank you.
1
May 22 11:22 AM
Hello WePlay Support, I have a problem logging into my account because I forgot the phone number linked to it, and I cannot access my account. This is my account ID: 40331*** Please help me recover my account. I can provide any information needed to prove that the account belongs to me. Thank you for your support. Best regards.
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