WePlay Permanently Blocked My Account Without Giving a Reason

I am a WePlay player using an Android device and my in‑game ID is 727777***. My account has been permanently blocked by WePlay without any clear reason being shared with me. One day I suddenly found that my account was banned and I could no longer log in. The game did not specify any concrete reason for this permanent ban. After seeing this, I contacted WePlay support, but despite reaching out, I still have not received a clear explanation or a solution to reopen my account. I have spent time and effort on this account and I want to continue playing fairly. I kindly request that my account be checked in detail again, that I be informed clearly of the exact reason for the ban if there is any justified issue, and, if there is no valid reason, that my account be unbanned and reopened for use.