I got some masks from Watsons through Trendyol on September 25th, and they showed up brown and spoiled, smelling really bad. I waited a whole week for a solution, and then I discovered they had opened a return request for me without even letting me know. Don't make choices for me without asking first. Also, it's just crazy to expect people to return faulty, stinky products after a week. The excuse for these bad masks—"it depends on skin type"—is just ridiculous. I’d like to get a full refund for this purchase, please. This whole situation has been frustrating, and I want to see this sorted out fast.
I purchased several Frudia sheet masks during a Watsons sale, but to my disappointment, the masks were spoiled upon opening. Despite buying multiple masks, every single one was in the same poor condition. This raises serious concerns about the quality and storage of the products being sold. I spend...
I'd like to tell you about a recent frustrating experience I had with Watsons. I ordered a perfume for women from their store, but they delivered a men's fragrance instead. I began the return process promptly a week ago, but I'm at a loss for words due to the lack of response via email or phone. My ...
I recently purchased a serum and hair mask at a significant discount from Watsons. I was pleased that it was shipped the same day. My excitement quickly turned to surprise when I saw that they had handed over my parcel to an unknown courier named Sendeo. I received a delivery confirmation, but the p...
I placed an order for two items at Watsons on November 11th. Despite choosing store delivery, my package arrived a whopping 20 days later. Frustrated by the delay, we purchased the items elsewhere, and I requested the order to be canceled and refunded. They insisted I had to wait until the delivery ...
On April 9, 2023, I went to the Watsons store in Sefakoy Armoni Park and bought the wrong brand of mascara. I wanted to return it the same day without using it. But the store employees told me they couldn't give me a refund because the price of the product was high and they would have to send an ema...
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