Yesterday, I bought Toni & Guy's Sea Salt Hair Spray from Forum Bornova Watsons. As soon as I bought it, I sprayed it on my hair outside and tried it. After 10 minutes, my whole skin turned red and the product gave me a terrible allergy. I immediately went back to Watsons and told the lady in charge that I wanted to return the product. The lady said she would open a call for a refund and took my information. A few hours later they called from Watsons. They said I had to bring a doctor's report for return. I asked why the officer at Watsons still said that they saw that I had an allergy and that it was a report. The gentleman on the phone did not explain or offer a solution. I buy a product worth 500 TL from a brand like Watsons, and although I am not seriously allergic and the Watsons representative has seen this with his own eyes, they do not offer me a reasonable solution at all. I didn't like Watson at all and I don't plan to shop there again.
I purchased Morfose Milk Therapy Dual-Phase Hair Milk (240 ml) from Watsons online, a product I’ve used and loved for years. However, this time, the product smelled rotten instead of its usual milk scent. After applying it to my hair yesterday, my scalp started burning. I reported the issue to Wats...
I asked for a sulfate-free shampoo after getting a keratin treatment straightened at your Kayseri Forum location. I highlighted its necessity, and you...
On July 9th, I shopped at the Watsons store in Malatya Park Shopping Mall and was given a ₺200 discount code valid online. Also on July 9th, I used this code to create two Elidor shampoo Click and Collect lists online. On the morning of July 10th, I received an email saying, "Your products are ready...
I made a purchase at Watsons worth 500 TL for campaign points that values at 250 TL. Despite complying with all the campaign conditions, I was unable to use my points due to Watsons' own system error until the expiration date of the points on June 25th. I also shared screenshots of the issue with th...
I previously complained about a faulty blush I purchased from Watsons. They reached out to me right away, but their response left a lot to be desired. Despite the fact that the product was damaged, they refused to provide a replacement. Instead, they offered two options: a refund or an 80 TL Watsons...
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